facebooktwitterpinterest
mobil menu

USPS

  1. Muskego
  2. Muskego Post Office

Reviews, get directions and information for USPS

USPS
"Visit your local Post Office™ at S74w16860 Janesville Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: S74W16860 Janesville Rd, Muskego, Wisconsin 53150
Phone: (800) 275-8777
State: WI
City: Muskego
Street Number: S74W16860 Janesville Rd
Zip Code: 53150
categories: post office


Opening Hours

Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30
Saturday: 10:00 - 12:30
Sunday: 10:00 - 12:30

Similar places near
USPS USPS 122 meter
USPS USPS 1 miles
USPS USPS 1 miles I know the postage office can get a lot of flack for all sorts of things. I’ve lived...
USPS USPS 2 miles
Reviews
I wish I could have given 5 stars but I’m highly disappointed. The mail carrier constantly leaves the mailbox open and I complained about this. I was told it was not the carriers problem. They don’t have time to try to “fix” a faulty mailbox. Fix? How hard is it to close a mailbox? People drive so close around the corner I’m concerned it will be ripped right off! Not to mention one of my roommates moved and now their mail is being “returned to sender” instead of their new address.
I would like to compliment the wonderful service I received yesterday morning from a postal service worker at Muskego post office. I was ready to send a piece of mail overnight to a local post office for $29.00 the gentleman explained all I needed to do was take it to the local post office myself. Something I had not thought of so he saved me $29.00 the best customer service, thank you to this gentleman! Great customer service seems to be a thing of the past but not this time! It was a pleasant surprise
Damaged my package and returned it, but never notified me or updated their system, now I can’t get a refund on a damaged package by them. ‍
I'm Here almost daily. Always friendly when dropping off packages.
I have been disappointed with them many times in the past lost packages, late mail delivery, no mail delivery, etc. but have never complained until now. Extremely poor customer service. I placed two packages in my mailbox early this morning, and put the flag up. Both packages were customer sales, and both had postage paid already. One was an envelope, and the other was a padded envelope with a first class mail label attached. Mail was delivered early today around 3pm. When I went to the mail box, I noticed that the flag was down, but both packages were still in the box along with my new mail shoved in. I called the Muskego post office to inform them at 3:22pm, but was greeted with very poor customer service. After I explained the situation to the woman who answered the phone, she told me that she had no delivery people still working for the day again, it was 3:22pm, and that the packages would have to be picked up tomorrow. I told her that I had 3 day shipping on one of the envelopes, and she proceeded to tell me that "first class mail is not guaranteed". She did not apologize about the mistake, nor sound concerned in the least bit. As such, I told her that I was not happy with the customer service, at which time she told me that I could go ahead and fill out an online review, but that all online reviews go directly to her, and that once she received it she would simply call me back and tell me the same thing. She then told me that she decided which reviews get posted, and that she would make sure that mine was not posted online that's just crazy talk. I told her that I have doubts that she controls all online reviews on all sites. She again told me that she does. If that is true, and she truly controls google and everything else, why does her post office have such a horrible rating on here?. ...keep in mine that this whole time she seems to not have any care what she is saying to a customer. Well ma'am, here's the first of my reviews regarding your extremely poor customer service...and more to follow on other rating sites. I understand that you're the US Post Office, but take a look at your rating on here...not good. Your lack of customer service obviously needs some improvement. Here's some advice...fess up to your mistakes, apologize, listen, have some sympathy, and don't get very snotty with your customers...it goes a long way to providing appropriate customer service. I would not suggest this post office until they greatly improve customer service.
New hunter. Bought duck stamp in June, clerk said it was good for 2020 season. Wasn't. Tried to exchange it a few weeks later for a valid 1, with receipt, and was refused. Also had a neighbor hold mail for over a month in winter. My credit card bill was in their mail. It was past due at that point. Going to pay bills online from now on. Hope my $25 was worth it crooks.
I am extremely disappointed in the Muskego Post Office! I had very important documents that were supposed to be forwarded, lost in the mail! It was very frustrating! My car title from DMV was lost as well. In the past, relatives of mine would receive my mail by mistake. Moreover, I am glad I received follow-ups with customer service through email and voicemail. Please get valuables insured and get tracking numbers for all your packages! I recommend UPS and FedEx as possible alternatives.
I would leave zero stars if possible but the lowest I can go is 1. Where do I start? Lets see: mail is never on time and comes randomly so you can never plan your day around when the mail is arriving if you are expecting a package. I've had several packages or pieces of mail delivered to the wrong person and then checked off as if I've received it. They seem to not want to do their job unless forced. What I mean is I called and asked for a packaged that was arriving the same day to be left at a certain location at my residence and they said "we can't call the drivers due to safety issues", yet they have made mistakes and when I've called, they call the drivers. I recommend you try to use UPS or some other way to deliver your mail.
Got hung up on and yelled at and called back and lady hung up on me and ignored my call I recommend you use any other post office they are really disrespectful I get yelled at cause they lost my jewlry set on the way to my house and all I got is a package no rings. So 0 stars for me they really need a 0 star rating. And this was the manager yelling at me what kind of people are they hiring or promoting.
Consistently leave packages that are too big for mailbox on top of the stand with other street residents mailboxes. Exposing them to weather and for anyone to potentially take it they wanted to as it is on a fairly busy street and easily visible. This is not acceptable and LAZY. If it doesn’t fit in mailbox they are supposed to deliver to door or home..which is just off of the road. You cannot leave packages exposed to the elements and ON TOP of mailboxes that are on a Main Street. Also, have had other issues with packages noticeably shoved into mailbox and damaging the contents. I do not recommend this form of delivery if you can avoid it due to negligence of people’s packages on a number of occasions.
Comment on this place

USPS map

to add USPS map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0034 Loaded in seconds