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USPS

  1. Lake Forest
  2. Lake Forest Post Office

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USPS
"Visit your local Post Office™ at 24552 Raymond Way! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 23330 El Toro Rd, Lake Forest 92630
Phone: (800) 275-8777
State: CA
City: Lake Forest
Street Number: 23330 El Toro Rd
Zip Code: 92630-4807
categories: post office


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Reviews
Staff is very helpful and friendly. The hours are not determined by the counter staff, so don't blame them! Repeated vandalism has reduced the hours we can access our PO boxes.
Good office, the employee was willing to help all the time with the process.
Staff here are very friendly and helpful, I came in late but was able to mail my package, really appreciated it!
Old building , not enough employees / bad attitude asian lady working at passport section Hidden location But , I have to give them a 3stars because , just because this is my home town post office Please REMODEL!!!!!!
They close before 5:00pm. After taking time off work and racing traffic I was at the door at 4:58pm, but they had already closed and won't let me in. After asking for a supervisor they let me in after a while, however, Christina was extremely rude and condescending, she was yelling at me; I asked her to be more respectful, she repeated that she is a Federal employee and needs not to wait on anyone
Closed earlier then stated on paperwork left in my mailbox. Told me to come back next day despite me calling in and being assured of their working hours. The only reason I was coming in is because of their error anyways. Could not give less stars.
Careful with holidays. It’s Columbus Day today and the map shows it OPEN, but the location is CLOSED for the holiday.
Getting a package delivered with perishable items inside that has a signature requirement? Welp you're out of luck because this post office won't deliver items with signature requirements directly to residents anymore. I've ordered several delicate plants on express shipping because they can't handle the heat stress of long shipping processes and sitting in warehouses. My postal person just won't deliver them on time because she won't come to my door for the signature. The plants have been dying because instead of a 2 day shipping time, it takes at least 4, and typically more like 5-6. Meanwhile the plants sit in scortching hot, unairconditioned mail warehouses. I've decided to stop ordering these things online because of this sorry online vendors. The American postal system is horrible.
Not for this post office which is one of the more pleasant ones around, but the mail delivery service they provide! Recently very problematic - numerous incorrect and non deliveries, packages and contents badly damaged, very poor customer service response. Update: found out why. My regular mailman was off for a few months. He's back and the mail works again! Back up from 1 star to 4 stars.
My son and i stopped by Postoffice in Lake Forest just received his citizenship / naturalization certificate. Before stopping by , we made sure we gathered all of the necessary documentation to apply for a US passport. We were told by a I believe Vietnamese lady, who rudely commented “this foreign passport doesn’t work” and denied/rejected us. We tried explaining that this is the only way of validating his identity since he doesn’t have an ID yet. The website says foreign passport is fine. And she was very unhelpful. She has no expert information. We drove from LA to this location because they were able to get us an appointment, but this was a waste of our time. Very disappointed at the way she handled customer service.
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