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USPS

  1. East Greenwich
  2. East Greenwich Post Office

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USPS
"Visit your local Post Office™ at 5775 Post Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 495 Main St, East Greenwich 02818
Phone: (800) 275-8777
State: RI
City: East Greenwich
Street Number: 495 Main St
Zip Code: 02818-3644
categories: post office


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Reviews
1 star.. Had to mail out a package to my sister and the heavy set lady at the front desk couldn’t be bothered. Very bad attitude problem every time I go in to drop a package off.. perhaps a manager would like to have a word with this woman.. I will go out of my way from now on to ship my sisters gifts across the street at the UPS store. Much better customer service over there…
This has to be the worst post office in Rhode Island for customer service. Melissa, especially is always in a bad mood. She should either be retrained; or let go They don't give you the best rates or are very knowledgeable about their post . I'll go to UPS store in the future
Received totally inaccurate information from one of the clerks about what to do with a returned postal money order that was 10 months old and never cashed. I wasted hours trying to get the matter sorted out, then finally went to North Kingstown P.O. who immediately gave me my money back. I won't even get into the wait time in line at EG Post Office. Worse ever!
On the fence on whether I should give this place a good rating, or a negative rating. Most of the time I pick a time where the staff, clerks and people are friendly and helpful. However, Melissa, the other day was bipolar. One minute she was saying, "have a blessed day," and the next minute she escalates and jumps down someone's throat for asking for tape for their pre-printed label. "I have emails telling me I am not allowed to give out tape. Nothing is for free at the post office, you have to pay for everything," she says. She even offered to the guy, to talk to her boss. Her words, "You can talk to my boss. He's a "joy", for sure." I think her boss's name was Josh. Honestly, it sounds like the people who work here are treated like dirt, and they have a chip on their shoulder because of it. Honestly, the postmaster, Kerry J Dean, should do something here. It borders on abuse to their employees and to the customers who get the brunt end of it.
Excellent, very helpful, quick service and knowledgeable about their job
Husband and I were there just this past Saturday, we were there at 1:50Pm and the post office was supposed to close at 2pm. After waiting on line for over 10 minutes, a lady came out from the back counter and told us she couldn’t help us with the package we were trying to mail to Taiwan and insisted we just walked in at 2pm to do that. People behind us told her we were there and waited for a while already but she would not, no matter what, take the package to mail. That was minor compared to the post lady had no mask on while talking really loudly to us in a distance less than 4 feet for at least 5 minutes! This is not our first time feeling frustrated at the Branch, will never go there again!!!! Sadly we do live in East Greenwich, what a shame.
I mailed important documents 3 weeks ago for instate delivery. To date, the recipient still has not recieved and I dropped the letter in the drop box at the post office. Reliablilty of the Post office is severely impaired. If you want even the simplest mail to make it to its destination, use anything but the USPS. Horrible horrible service! If I could give zero stars I would.
Probably the worst service available. Our government hard at work.
USPS is terrible! Mailed a package to my mom which got lost in transit. Nobody did anything to help me and they did not honor the "insurance" that came with shipping. Went round and round for months with multiple people. Package is still lost and I am out the money it cost me for the item I shipped, plus what it cost to ship! Will use Fedex or UPS from now on!!!
BEST post office location and staff I have ever experienced. WONDERFUL employees, who go out of their way, each and every day, to serve thousands of people. I have over 20 years of interactions with this location and NEVER once have I been dissatisfied!
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