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USPS

  1. Sherman Oaks
  2. Sherman Oaks Post Office
  3. Ventura Post Office

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USPS
"Visit your local Post Office™ at 14900 Magnolia Blvd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 14845 Ventura Blvd, Sherman Oaks 91403
Phone: (800) 275-8777
State: CA
City: Sherman Oaks
Street Number: 14845 Ventura Blvd
Zip Code: 91403-3620
categories: post office


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Reviews
Dear USPS, I am writing to express my extreme dissatisfaction with the treatment I received from a USPS worker at the location at 14900 Magnolia Blvd, Sherman Oaks, CA 91403. From the moment I walked in, the older worker seemed to be personally targeting me and making sure I felt uncomfortable and scared. Her attitude was completely unprofessional and unacceptable. When I asked her if she could box my returns, she SHOUTED back with “No, you have to package everything yourself!” while pointing her finger to the policy on the wall next to her. I apologized and walked to where the boxes were. I had another question where I asked if two return labels could be affixed to the same box and she again, rudely shouted that they have to have their own boxes. I understood and asked for tape. She SCREAMED at me across the room and said “YOU CANNOT USE THAT TAPE, THAT IS PRIORITY TAPE AND YOU HAVE FIRST CLASS!!”. This behavior was completely unacceptable and unprofessional. The entire experience was HORRENDOUS and should not be what customer’s experience at a government agency. I was so shocked and embarrassed as everyone else in the room, including customers, looked at me. I mumbled an apology and felt so embarrassed and angry. This worker's behavior just reflects poorly on USPS and nothing she went through validates her reason for being extremely rude. As someone who has been in customer service for over 17 years, this is probably the worst experience I’ve ever had ANYWHERE! I expect to receive a prompt and satisfactory response to this complaint, as well as appropriate action taken to address this worker's behavior. Sincerely, Nishad Fernandez
I’m angry. Today is 2 of January. Office has to work. But without any reason it is closed. Why? Where is notice about it? On website and on the door of the office it says that it is open!!! What is going on?! Terrible service!
The people who work at this office are not qualified and extremely rude. While I was waiting a line a lady asked if she could use some tape, the whole office could hear the employee scream "no this is priority tape!!" I went here 3 different times trying to put a hold on my mail but they can't seem to complete the simplest of tasks besides breathing and being rude.
The black woman at the checkout clearly didn't want to help. I had to leave and do everything in another office. Instead of her duties, this woman was sitting and trying took out hand cream from a tube with a paper clip. Cool.
They decided to schedule the two slowest people possible to work the counter. Only two people for a line of thirty the first day open after a holiday, brilliant scheduling...
I was in the post office this morning and one of the sales associate Black lady is VERY unprofessional, want me to rush to "speed off the line" while no one is behind me, playing a loud music with a bad attitude. I DO NOT RECOMMEND COMMING HERE at ALL. Nothing has changed from >30 years ago... some people are just waiting for their pay check... sad part of America.
Bad attitudes and cant help with a problem Long lines slow Better off paying a bit more use UPS Or Fedex
***UPDATE! Noticed on May 16th, the property FINALLY received some well needed grooming! Starting to look good! One of my most favorite Post Offices in the Valley. Their customer service is good, and the employees are very friendly. My BIGGEST complaint is about the grounds, and the maintenance of that. It looks really bad, no one has taken care of the grassy areas, it is SO OVER GROWN. Please, make an effort and have it taken care of.
The US government/post office typically gets bad reviews… It is a government operation after all… I went at a non-busy time to this location… I was in and out… Service was fast, efficient, and friendly. The traffic coming and going however, is a different story.
A bit of a wait but the line moved quickly and efficiently. The folks at the front window were very accommodating and handled everything I needed easily. Highly recommend this post office!
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