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USPS

  1. Wauwatosa
  2. Wauwatosa Post Office

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USPS
"Visit your local Post Office™ at 1655 N Mayfair Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 2300 N Mayfair Rd, Wauwatosa 53226
Phone: (800) 275-8777
State: WI
City: Wauwatosa
Street Number: 2300 N Mayfair Rd
Zip Code: 53226-1505
categories: post office



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Reviews
Always friendly staff. Even during the busiest times, the wait is not too bad and people behind counter are patient and nice. Love my postal carrier that works out of this office too. Never had an issue that wasn’t resolved by the post master there.
Rude, dismissive, and no one was able to solve my issue. I received conflicting responses from multiple separate employees. One of the guys was also quite rude and said “if you have more questions talk to management” but then didnt provide any additional information on how to do that or who to contact or when, he just moved on to the next customer. I have called 1800 main USPS number multiple times about this issue have been unable to help as well and referred me to this local office where the staff I spoke with were not knowledgeable and condescending.
We have been very patient, and contacted supervisors multiple times, but the carriers on our route continue to get the delivery of mail wrong. Our mail winds up in other people's boxes, and vice-versa. Sometimes, expected mail is not delivered at all. Even scheduled redelivery fails. I've been holding off on leaving this review...but please, Wauwatosa branch...get it together!
The employees at this location are totally groovy, friendly, professional, and helpful. Their average review is being dragged down by rare delivery issues and I would bet half those complaining don't even know where their mail originated from. I've stopped at a LOT of Milwaukee post offices and this one is one of my two favorites precisely because the employees on site are better than nearly every location in Milwaukee.
I filled out my customs form and address information prior to arrival to save time. Waited in line for 5minutes. The very inconsiderate and rude USPS woman at the counter told me I need to rewrite the addresses on my package with “from” address first otherwise it’ll get shipped back to me…? It doesn’t make any sense to me. My package clearly indicated “to” & “from” in large sharpie marker. She Told me I had to write it and then get back in line behind 10 people. I didn’t appreciate her tone and unwillingness to provide any customer service to me. I ended up going to the USPS office in butler right after and guess what…my package was just fine written as is! Teller enters in the information from the customs form for an address label anyways.
Never had problems with the service or staff. It’s busy sometimes, which is understandable. Staff are friendly enough to smile, say hello, thank you, have good day. Sometimes they don’t have enough employees, but it happens in other businesses everywhere else, especially since pandemic. Still my post office to go!
I appreciate the respectful employees working there. My only complaint is it’s so small and sometimes only one worker is there. But the service has been great:
Useless staff ngl, made a passport appointment, and they refused to take me in, even tho the person in front of me was turned away and they had plenty of time to help
Our carrier gives our personal mail to whomever she wants. She can not read our apt. numbers on mail to put in correct NUMBERED MAIL BOXES. 11/21/22 she left the locking door unlocked and now 35 boxes are at the mercy of thieves stealing someone else's mail!
My packages are consistently being delivered to the house with the same address but 1 block up. In the past it has been returned to me, but suspiciously a package I order from Macy's never made it to me. I would rather pay for shipping and use FedEx or UPS but I wasn't given the option at checkout. Today my Dollar Shave Club package supposedly arrived, but wasn't in my mailbox.we will see if it gets returned to me.
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