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  1. Vallejo
  2. Vallejo Post Office

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USPS
"Visit your local Post Office™ at 2635 Napa St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 117 Plaza Dr, Vallejo 94591
Phone: (800) 275-8777
State: CA
City: Vallejo
Street Number: 117 Plaza Dr
Zip Code: 94591-3703
categories: post office



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Reviews
I use this post office a few times a year. The line moves slow like every other usps office I have ever been in. I think it is because they are understaffed and over worked. This would generally cause employees to not be happy. I find the staff here pleasant.
Lazy staff, they literally want to get paid to sit around all day and do absolutely nothing. They're not helpful, they're not polite and they move about as quick as the sloth from the DMV in zootopia. Will never go to this location again. They all need to be fired and competent, hard working people who will do their job should be hired.
What should have been a quick and painless transaction was anything but. I wrote all my information in on the form to obtain money orders for a business expense. I filled in my employers information as best I could to complete the form. I wrote everything in capital letters, spaced out in their own boxes. I then had the man behind the counter point to and ask me what each and every letter and number was when even his coworker could easily read it from a few feet away. They basically had to walk him through the entire process. All in all I was standing at the counter at least 20 minutes, had 2 other employees trying to help this man who clearly had no clue what he was doing. It seems training here is lacking, or hiring standards have been lowered. The man continued to ask for help for every single step of the process and the other woman working the next window had to close to come help him. "Do I press next?" was a question I heard him ask about 15 times, and he also struggled with differentiating between my personal information and the business information, despite them being clearly divided on the form. All in all, go to your bank for a cashier's check, do not come here for a money order. Or at least go to any other branch first.
Your mail driver spilled hot cocoa/milk chocolate all over my mail and my package with Christmas stockings got soaked with hot cocoa. This is the first time this happened to my mail. My parents are both retirees 40+ under USPS in Oakland which is the main USPS in the Bay Area. You need to properly train your workers/or any new hires. This is unacceptable.
Mail carrier consistently delivers packages to the wrong address, wasted about $500 dollars worth of delivery’s over the last year due to never receiving packages, including Christmas gifts. When they do arrive the postman who is perpetually on his phone never knocks on the door or I have to check with neighbors to track my orders down. USPS deliveries have become a running joke within the nearby buildings, which is a sad state of affairs indeed. Handle your employees!
Got here at 1p.. 3 windows open, service is extremely slow. They are having sidebar conversations with each other and taking forever. I'm still in line for a passport appointment at 115. It's now 1:27. Smh. 3 syats because at least I was able to handle my business. They were nice workers.
I hate the post office. If I can get my packages via UPS or FedEx, I jump at the chance. I'm always getting my neighbors mail, and this Saturday, I was expecting a $200 delivery. It was marked "delivered" but I never received it. Called and nobody answers their phones. Luckily, I have an honest neighbor who returned the package to me the next day. They delivered to his house instead of mine. The funny thing is his house number is 152 and my house number is 136. The postman must have been high on drugs to mistake these two numbers!!
The day l went there. I was sending my sister a card with money in it I had to send my mother some too. I exchanged a bill in my mothers card in front the handler second person front counter a black women which l.am also. My sisters card got there but moms didnt. Both had 150.00 dollars each. She remembered the blue card my moms card it never got received Very upset.!!!!!!!!!!!!! Thieves work there. Respect your job and customers .
The postal clerk who set up my P. O. box in February 2020 at this station went above and beyond the call of duty. Seeing that I’m a disabled elder she took the initiative to find a box for me that was eye-level for my height. She thoroughly and patiently explained to me how the policies work. She was compassionate and kind wen answering my numerous questions. Among a few overworked ones who may tend to get mean, she was a gem to be appreciated and treasured.
I was informed that my son's pandemic EBT card was coming today and I haven't received anything now I'm unable to feed my kids because of this.thanks a lot USPS this isn't the first time this has happened I have yet to receive several missing checks I was informed about months ago I've made complaints called the main station it's scanned in Oakland and still no resolution.what's the point of having informed delivery it isn't accurate
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