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  1. Carmichael
  2. Carmichael Post Office

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USPS
"Visit your local Post Office™ at 6929 Fair Oaks Blvd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 4959 Marconi Ave, Carmichael 95608
Phone: (800) 275-8777
State: CA
City: Carmichael
Street Number: 4959 Marconi Ave
Zip Code: 95608-4112
categories: post office



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Reviews
Awful customer service by "Liz". Very loud woman. I went this morning to mail a letter and she came up with something new: First class mail didn't have tracking number unless certified. I told her I've mailed multiple letters first class from this office that included a tracking number. What did this lady do? She wanted to "embarrass me" in front of his coworkers and the public as she shouted to her peers: "She is saying you guys have done first class with tracking, have you?!" One of her coworkers said "there's no way I would do that". I told the lady that I was TELLING HER my experience and I'm not lying, so there was no need for her to put her colleagues on the spot or say things in front of the public. I told her if she wanted to say something to them, she should do it inside the facilities. Then I asked if she was a supervisor, as I was surprised of her bad tone and the show she put me through. She said "no. You wanna speak to a supervisor"? Then I said yes, but first complete this...After that horrible experience I went back home and found the receipts to prove " I am not a liar"… and went back to that office, hoping I could find a supervisor behind that little door and nobody answered. I didn't even want to go to the other side where that employee was, after the way she treated me. I want to file a complaint, as I felt very disrespected and I definitely think this is not the right way for these people to treat customers, but I didn't find anything online nor was I able to communicate with the customer care number. I never felt so disrespected and diminished in my life by someone. Even my blood pressure went up when this lady tried to ridicule me in front of everyone.
I always have high hopes for this place. The staff that work there are generally nice but the constant under staffing and sloth like movement of several of the staff is a constant reminder of why the USPS needs to be shut down. Many of the workers are the clear example of what most people think to an entitled government worker. If they spent the time they did avoiding helping customers that they did in actually helping customers it would function properly in terms of customer service.
Good service here in the Lobby. But their PO BOX SERVICE NEEDS MORE ATTENTION !!! I constantly get other people's mail in my box, and late deliveries on mail order items. MORE ATTENTION TO DETAIL IS NEEDED.
Went in to return a E-ZPass, had called ahead and they told me to write a letter, and take the pass to the post office. On the device it says "Postage Guaranteed". Clara or Cassandra or whatever her name is decided she wasn't going to help me, which is fine, understand if you don't know or need to ask for help, but instead decided to give me a very condescending reading lesson. Which again while rude, is fine if you point out something that I did incorrectly or missed; but her reading lesson had added in words and incorrectly read out what was written on the device. When I pointed out she read it wrong, and I gave her a reading lesson back; she refused to help me or allow me to speak to anyone else. No one else wanted to speak to me or intervened and I decided to walk out before I lost my calm. From the reviews it looks like this post office needs an attitude and competency check. Hope someone can looks into this.
You need to tell your worker "Clara" to do her job and stop power tripping. I just mailed out a business envelope at another post office location because she tried to send it as "a package"....because the documents inside had paperclips. This is isn't the first time I've seen her play petty dictator to customers and it won't be her last. This location's a joke of you keep her up in front. Nobody else there does this. The rest of the staff there actually do a good job.
We recieve emails showing what to expect in our box and we are not getting it. It seems only important documents are not making it, though we get the junk mail. Service has been good since we moved her, so this has only been an issue for the past couple of months. But it’s happened at lest 4x’s.
Multiple mail not delivered to the address.always delivering wrong mail. I miss Julian who was the best mail delivery .Propery taxes showed on the app that they were supposed to be delivered still has not showed up in my mailbox
Our new mail delivery person is terrible. We miss Don. If our postman does not have anything to deliver, he drives on by. Twice I have had bills that needed to be mailed out, he drives right by without checking the box. Not right and annoying. Parkoaks Dr area
Usually longer lines than other post offices in the area. Plenty of parking though and the P.O. Box area is clean and safe.
Every single time I visited US Postal Office at Carmichael, I found that Miss. Laura was very helpful with all the questions I ever had. She goes above and beyond with customer service when help is needed. Thank you for your efforts and your hard work Laura. Keep up to exemplary work.
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