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USPS

  1. Vandalia
  2. Vandalia Post Office

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USPS
"Visit your local Post Office™ at 323 James Bohanan Dr! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 3600 Terminal Rd, Vandalia (Ohio) 45377
Phone: (800) 275-8777
State: OH
City: Vandalia
Street Number: 3600 Terminal Rd
Zip Code: 45377-3312
categories: post office



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Reviews
The attitude of the staff person I encountered tonight was a non-interested, uncaring approach to customer service. Tracking told me my package was there, had a situation where I needed to get it today if at all possible. She went on to tell me yes they could, but no they will not go seek out my package. What gives? Why tell me that it’s an option, to go on and tell me they refuse? Very low energy, and poor choice in how to communicate.
Absolutely horrid customer service. Personally, I hope they get a completely new staff, because every single person I've talked to at this place has been extremely rude, for no reason.
0/10 customer service here was cold, rude, argumentive and stressful. The lady at the desk needs empathy training as well as an attitude check. I left this location upset and will not be using this location in the future.
Poor customer service. Would not allow me to pick up live animal the day it reached location. Insisted that it must be delivered the next day and not picked up that day, even if I was to ask for the package to be held at location for pick up. I will be doing what I am able to avoid this USPS location.
You should really train your employees to be accommodating and polite to their customers. I understand the quarantine. I understand social distancing. But my mother calmly waiting for a receipt after sending back some packages should not result in an employee throwing a tantrum and throwing her packages into the bin with all her strength. Disgusting behavior and we will not be back.
this location is not good, you're better off going to the one in huber heights. they don't even understand their own company policies here. much better workers at huber heights
This Post Office has the best clerks I've ever encountered at any Post Office. They go out of their way to take care of customers quickly and efficiently without jeopardizing customer service!!
Great service 9/10 of the time . But watch out for other customers... I was at counter the other day and a guy was using a pen to point at some stamps on the wall and about took my eye out . :
Never AGAIN will i trust this service. They "helped" me package a fragile package and it was recieved shattered in a million pieces. Horrible company
Rude and disrespectful employees! I drive out of my way to the Northridge post office where they obviously have been trained with manners.
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