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  2. Ocoee Post Office

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USPS
"Visit your local Post Office™ at 449 W Silver Star Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 8863 W Colonial Dr, Ocoee, Florida 34761
Phone: (800) 275-8777
State: FL
City: Ocoee
Street Number: 8863 W Colonial Dr
Zip Code: 34761-6951
categories: post office



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Reviews
Amazing customer service!! The ladies that worked today were so sweet and helped to get through the line very fast. All of their shipping products were nicely organized. Very clean location, too. Love the parking out front and on the side!
Super friendly, helpful, and knowledgeable staff. Even when there is a line of people during rush hour the staff works very efficiently so the wait is never long. My favorite USPS location ever!
Love this post office. Staff are always friendly. They work quickly. Even if there's a line during the holidays, the wait is minimal.
This location is great! There is seldom ever a line and the staff are very friendly. They always have a good selection of stamps I love the special commemorative stamps.
Lots of negative reviews BUT my experience was great! Superb customer service, it wasn’t busy when I got there and I got really quick service, and the associate was very helpful with the information and products I needed.
Me and my mom package said delivered in parcel locker and there’s no key in the locker these people can’t do anything right with they job how hard is it to deliver a damn package
I recently had an issue with a certified mail not being delivered. It was shipped through a third party who securely transferred it to USPS where USPS then lost the mail. After opening a case and USPS confirming they cannot find the mail, I was told to go to my local post office which is this one. Even though the letter was lost through USPS, this post office refused to either send another certified mail or offer any refund and told me to go back to the original third party. I went back to the third party service and they said they did their part and show they securely passed the mail onto USPS. They are not the ones who lost the mail so they did not offer any reimbursement either. Issue is not resolved and I paid for a service that was not never delivered.
They never answer their phones. I need to put in a complaint on the driver who delivers in Wentworth Townhomes. The driver keeps putting my mail in the wrong box. This has happened so many times. They need to further investigate this issue. And they need to answer their phone. This can fall under fraud or security breach, providing my personal information to others. The driver needs to pay more attention to what they’re doing.
I had a situation where 2 companies sent mail to me but on the outside of the letters they marked the letter contains a gift card. Oddly enough those specific letters were missing in my mailbox but the other mail that came before and afterwards was there. When I reached out to the post office about it they really didn't seem to care. Basically it's gone and that's that. I asked if they could look at the cameras and see who last touched my mailbox but Pedro alleged they don't have cameras where the mail is and all of his workers are upstanding citizens. He tried to make it seem that the letters went missing before they reached the post office. He tried to blame some Orlando office. But if that is true why would they take a picture of the mail and not make sure I get it? I am thankful to informed delivery which tells me what is coming to me even if it some how disappears without anyone knowing. I don't feel anyone took my issues seriously. They could have at least looked into what happened. I have had this mailbox for years and this is the first time something like this happened. And it happened in the span of 2 weeks. Moreover, another time I physically handed a form to the desk clerk and she said she would handle my form. Then a while later I got an email asking for the form I had already gave the post office. I asked Pedro about that too and he didn't have a response. On the bright side at least they are putting mail in my box again.
I ship a lot of stuff through this PO this was my first time ever ever left annoyed. I showed up at 4:57 which I understand is a couple minutes before closing. I just needed to scan 2 packages in and get a receipt dude stood there opened the door said were closed it's after 5 and closed the door. I didn't realize until I got to my car that it still wasn't even 5 yet. I understand it's my fault for being that close to closing however I had no other option at the time I tried my best and they still wouldn't let me in before it was even supposed to be closed
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