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  2. Jackon Post Office

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USPS
"Visit your local Post Office™ at 424 Sutter St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 2171 S Highland Ave, Jackson (Tennessee) 38301
Phone: (800) 275-8777
State: TN
City: Jackson
Street Number: 2171 S Highland Ave
Zip Code: 38301-7739
categories: post office



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Reviews
I have an appointments to do passport here. The staff is very kind and they did quickly. Amazing and made me surprise when they finished my application only 6 minutes.
Delphine if i spelled her name right helped me with my passport today. She was very nice and made sure that I understand the entire process. Make sure that you have an appointment with them, as very little USPS post offices do walk-ins anymore. I am not sure why many people have problems with their service, the workplace there seem very friendly. When I was there, there were two lines. In the far left, Delphine was helping folks with a passport appointment. And usually there's a few people in the back working on parcels. But if you need service, make sure to ring the bell in the middle so that you can be seen. Regarding my passport experience, make sure you have all the required paperwork. Allow me to say this rashly that this is not a daycare, so please do your due diligence in filling out your parts carefully. All the required paperwork you need to bring is written on the DS-11 form. I've brought in my DS-11 new passport application, passport photo, original birth certificate, birth certificate photo copy, and front and back copy of my drivers license. If you have not photo copied them, don't worry, they can offer to do it for you. They do accept cash no exact change necessary, and visa debit card through money order. On that note, if you don't live in the area be aware that your debit card company may decline the transaction to avoid potential fraud. Delphine said that's what probably happened to me. So, I'd recommend bringing cash. After 4 weeks, Delphine said you can check the status of the passport online. Also if you don't have a passport photo, Delphine will point you to a shop that can take one for you nearby. I probably won't come back here, mostly because I don't live in the area. But, I hope Delphine gets all the opportunities she deserves!
We have 2 small post Box stands and 3 of the large mailboxes for large items. Since March of 2021 one large box has a key broken off in the lock and one has the locking mechanism gutted. Therefore most allow are packages left at Jackson Post office.. It would be nice if the Post Office could find time to fix this issue. One more month will be a year.
Just horrible! I'm so frustrated that they can't deliver packages to your house, because good luck getting your package if they have to hold it!! You'll most likely not ever see your package. It's usually lost. If ordering from Amazon, I suggest using the Amazon Hub
The ONLY reason I am giving this post office one star is that I cannot give it less... Routinely we get skipped if the mail includes a package... To try to get information from the "postmaster" is an exercise in frustration... Most of the time, they refuse to answer the phone even during "business" hours... There's a very good reason that I have thought for the last few years that the Jackson pos office is where USPS sends its worst manager just to wait out retirement... Too much work to fire her..m
I've been feeling frustrated with the lack of communication. I live off Climax Rd and whoever delivers my mail hasn't left a package delivery slip my last 4 packages! So I wait and wait not knowing where my deliveries are. Also, as a community mail box, we constantly get each others mail, which is VERY disconcerting. Putting my mail in somebody else's box...very frustrated.
This is a small town post office . They share the building with a Bank in a small shopping center . They have PO box service plus large boxes keyed for items not fitting in the PO box . The Post office is open 9am-4:30pm The staff is very helpful . Parking in front and too the right plus a handicap space in front . They also have a drive up drop box this mail is pickup a 3.30 pm zip code 96542
Every time I go in there the staff is incredibly helpful and friendly. Today they took it to a whole new level of excellence. I've been waiting on a package for over six weeks now from UPS who could never find my address, so I had it delivered to the USPS near me. It hadn't been put out yet and I was desperate as I needed the package contents this afternoon for building. Charlie was extremely helpful in taking time to go find the package before it was time to put mail out. He saved me over $50 at lowes!! Thanks again to our jackson post office and to all of its employees!!! Especially Charlie!!!!
I signed a waiver for them to please put my packages in parcel lockers since I never get into town ontime. They do it maybe 25% of the time. I have to call to remind them. It still doesn't happen!! Ugh!!
Nice clerk's who are very helpful.
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