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USPS
"Visit your local Post Office™ at 495 Alt 19! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 3420 East Lake Rd, Palm Harbor, Florida 34685
Phone: (800) 275-8777
State: FL
City: Palm Harbor
Street Number: 3420 East Lake Rd
Zip Code: 34685-2401
categories: post office


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Reviews
Employees try but the supervisors and schedule makers are horrendous. Cant get mail to businesses before they close, daily. Might be lucky to get mail once a week before we close. " due to you being on the end of the route" does nothing to change the routes. Literally less then a half mile from the hub and cant deliver mail before 5pm each day. No excuses
It’s amazing to me that this place is still in business with as little knowledge as they have of the place they work at. I come in with a simple question on how to retrieve my shipping label that I purchased, and the lady behind the counter told me I’m just gonna have to pay for postage again and that she has no idea anything about the US. PS online service she was cocky and condescending. Terrible customer service. I think she needs to find a new job now.
I was at the USPS today, the supervisor was very rude and unpleasant- she said she had no time to help me to find out my package so I raised my voice- which was no professional also. This is not a first time when the trucking number shows package was delivered which is not true. The lady disappeared for a while and when she comes back she told me that my package is on Tampa location. It really looks ridiculous - minutes before she was 100% sure that my package was delivered, couple minutes later she changed mind she promised to look and call me back- she never did. What kind of people working there ! Who is responsible for the crews over there I’m talking about Palm Harbor post office - rude, unprofessional, liar’s they don’t deserve to serve customers.
Supervisor is very rude how he talks to other people. I do not see how the other employees that have been there for sometime work under that environment. They’re all very helpful and nice. Please have him adjust his attitude or put a new person in to replace him. It’s unbearable.
Failed to deliver certified mail, guy behind the counter couldn’t find it when I came to pick up at the office where it was supposed to be and the supervisor ignored me standing in front of him for 10 minutes until I finally just left. Guess I’ll have to call the main number and get the issue resolved through them. Poor service even by USPS standards.
Supervisor seems to be very rude and dismissive, though he's helpful once he understands the situation. Other staff seems nice, at least from what I saw. Phone lines go completely ignored, though, tried calling multiple times and the line went flat without an answer every time. All of this is based on first impressions, but overall not very positive.
I can’t Thank Carrie & Ryan enough for finding my package that’s been missing for 14 days! God Bless You Both! I am so relieved to know it’s on its way to my Step Daughter. It was for her 50th birthday. I couldn’t insure it true value because I didn’t have a receipt! So very grateful to Kerrie & Ryan for going above and beyond! Thank you again!!
Nobody EVER Answers. Do you guys even work? Or do you just sit there and do nothing ALL DAY? I’d love to speak with this manager as he seems just as lazy and unethical as the rest of this office. Not only do they lose packages within Palm Harbor they try to charge you extra for them LOSING your package and finding it 3 weeks later. I called the Palm Harbor line 9 times between 3 days. NOBODY EVER ANSWERS. They want you to call the bot at their 1800 number so you can receive NO help while they still get “paid” to do nothing. Joke of a location, lazy unethical employees. I will be coming in and speaking to this lazy, joke of a manager.
This post office have the best people working here. Helpful, friendly, lovely. I walked to post my watch. They went out their way to be helpful.
I cannot call the office directly and get ahold of anyone. It just rings forever and won't let me leave a voicemail. I have to call the customer service line for USPS in general only to get a bot which cannot help me. USPS stopped delivering my packages suddenly. I have a locked mailbox as part of my apartment complex and they've also used the amazon locker in our complex for bigger packages before or just left them at my door which has not been an issue. But they simply stopped delivering my packages and the only day I can get there in person is Saturdays since I work full time out of town. Very frustrating, there's even been a letter I had to go pick up because they wouldn't just put it in my locked mailbox.
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