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USPS

  1. Mount Juliet
  2. Pleasant Grove Post Office

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USPS
"Visit your local Post Office™ at 2491 N Mount Juliet Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 300 Pleasant Grove Rd, Ste 600, Mont Juliet 37122
Phone: (800) 275-8777
State: TN
City: Mount Juliet
Street Number: 300 Pleasant Grove Rd, Ste 600
Zip Code: 37122-3792
categories: post office


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Reviews
The post office staff in Mount Juliet TN continue to be the most incompetent group of people I've ever had the displeasure of dealing with. My packages are consistently held hostage by their inability to carry out their duties. It takes days to get any resolution to issues that reoccur at an alarming rate. If you want anything delivered to you, you're better off with a different carrier.
After scrolling through reviews I expected the worst when dropping off my package. But I was pleasantly surprised! Friendly staff and a clean, well kept building. Definitely would recommend if you’re in the Mt Juliet/Lebanon area.
I usually never leave reviews! But this is the second time I’ve tried to have something sent back to the original facility and they never receive my package. Expensive packages at that! I’m not sure if someone there is stealing or just not doing their job correctly. I will not use their services again.
I live on mays chapel. I was having a vehicle towed out the the yard today at 235 pm and the road had to be blocked for about 10 mins. A postal delivery man had to wait. When it was cleared he rolled the window down and used profanity while my 5 year old son was there. VERY UNPROFESSIONAL!!! He needs to be put in a different job!!!
You say you can go up to 1,000 on cashing a money order ect. But the blonde and bald guy on Saturday, mothers day, decided ONLY $180 was too much, even after saying the importance and driving around to get to them, they had the money combined but denied me service saying they could not cash something this big! It's $180, that is not alot but it is fasle advertising on yalls end when you say you go up to $1,000 cash guaranteed, but you both simply didn't want to help me because you both look annoyed and close in 30/20 minutes with a long line. I can understand being frustrated but to not help me simply to move me along so you can ship packages an move the line out the door, never will go here again for Anything . You are insufficient and bad at your Jobs, thanks for not helping. Mount juliet is going down hill bad no customer service not even a drop in your bones, unless your faking for your GM ect. That's why your rating are so low!!! That's sad I really just needed yall to do your jobs, that simple.
The staff were super friendly and helpful! The place was very clean and tidy. I was in and out in 10 minutes!
Wish I could give negative stars because they are so horrible at their job. Mail isn’t getting delivered to my address so I unfortunately have to interact with them on a weekly basis until they decide to start delivering mail to my address. I’m missing packages and mail because of them, I’ll go to get an update with a tracking number and they flat out refuse to go in the back to look for it when it says it’s being stored there. Absolutely pathetic customer service.
Just RUDE. Let the first time go after the gentleman pulled the gate closed WHILE I WAS STILL TAPING AND ADDRESSING MY BOX, basically trapping me. Today, I started off with an apology of not knowing how to go about overnighting a weekend guest’s forgotten laptop to her. It was super busy and I felt bad not knowing what to do and putting more work on the lady “helping” me. I was told it couldn’t be done overnight bc the laptop was “used.” Then I was directed, like a child, to the boxes, telling me she needed me to “LOOK” with an irritated expression as she pointed at them. I saw them, I had been standing there for 15 minutes in line. I didn’t need to look. Nor did I need to box it up not knowing what I was doing yet. Took it to fedex Mail and Package Center in MJ and shipped it… OVERNIGHT. Lady was super helpful and said it’s not the first or last time people come to her after being treated rudely at the PO.
You know, theres a lot of bad reviews but I've been to this location 2-3 times now and had no issues. I shipped something each time and was in and out in minutes. Not a huge fan of the ladys attitude; she wasnt rude per se, just short. But with that said, they definitely keep the line moving quickly so no complaint from me.
This was a horrible place. Horrible service. I will never go here again. They make you buy over priced items because they refuse to do it themselves. There is nothing on the website stating how they want packages to be. Not to mention the rudeness of the staff. Typical government they think they can be rude to anyone. And steal money from people. My business will be going to ups and fed ex from now on.
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