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USPS

  1. New Philadelphia
  2. New Philadelphia Post Office

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USPS
"Visit your local Post Office™ at 210 N Broadway St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 238 2nd St NW, New Philadelphia 44663
Phone: (800) 275-8777
State: OH
City: New Philadelphia
Street Number: 238 2nd St NW
Zip Code: 44663-3747
categories: post office


Opening Hours

Monday: 10:00 - 15:00
Tuesday: 10:00 - 15:00
Wednesday: 10:00 - 15:00
Thursday: 10:00 - 15:00
Friday: 10:00 - 15:00

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Reviews
This post office is horrible to customers. Constantly mis-delivering. Leaves packages is unsafe places. Refuse to help at all when called. UPS and Amazon do such an amazing job. I wish the usps would stop doing parcels. They don’t compare to their competitors.
Always had nice workers, but the USPS from this location getting it's job done properly within a decent amount of time is another story. Even though I had talked with the workers pointing out international cards, I've had mail returned 5 1/2wks after sending it out over 60cents. This mail only made it to Cleveland which could have been walked to multiple times in that time period.
So many issues for years. Would give no stars if possible. My sons Halloween was ruined last year because they said they delivered a package with his coustume but we never recived it. Our packages have been at our neighbors house and we have also recived packages that were not ours. We personally take them to the right adress because we know it might not ever make it if sent back to the post office. We recevied a 3 day package a month late. But our most recent is our package was out for delivery we did not recive it so I tracked it again and it said held at post office via customer request. I never requested this and was literally standing at the window when the mail came watching. When I called they said they had no package at the post office and they attempted to deliver it but they still have no package. There was no attempt to deliver it to my house. They said they would take care of it but did not even ask my name. When I tried to call today the post office was closed due to a holiday.
Terrible Automated Phone to call just to get hours for Good Friday weekend then I was on there for 10 min and it just gave me their everyday hours not the holiday I finally got the option to ask for a representative and it said the wait time was 45min to an hour!!! just to find the hours for good friday seriously! what a joke! why would you not just get the # for the actual post office. Oh and by the way they waste five minutes of your time rambling at the beginning of the call before the options about how they value your feedback and want you to stay on the line after and take a "We Promise, Very short survey" well they wasted any extra time I had rambling about taking it after the call. A simple stay on the line after for a short survey would do. Maybe they should read the Reviews they have on google and they will get a clue!
Always pleasant and efficient, with a friendly and helpful staff. I think they do a great job! Some people really hate on them, and to those folks I say, "Get a pony, deliver your own mail, or quit whining".
Went there @ 10am. Lady working counter very rude... Wouldn't post mark my rent payment so now have to pay late fee because she wouldn't do her job. This post office is a JOKE ! Lady with black hair needs to be retrained. This has never been a problem with any other employees.
If I could possibly give no stars I would. I dropped off packages that had live plants in them to be shipped and they sat there for almost 3 weeks before they were shipped out!! Over $200 worth of plants more then likely dead!! I never in my life have seen such laziness and lack of doing your JOB! I will never drop off packages again and I’m sure no one will mind since they don’t do their JOB in the first place! Terrible service.
Shocked to have mail returned for insufficient address. The only thing not in the address was ST for street Does the delivery person read the address? 11 days to return mail is far too long. Of course the USPS website only has information about mail with tracking numbers. Must we have to purchase a tracking # to have mail delivered!!!! Sure wish I could call the New Philadelphia Post Office and talk to a real person.
I was getting ALL of my mail delivered daily,bills included. Now for the last two months,my electric bill isn't getting delivered and I can't reach the post office and I'm getting very very frustrated!! I've been living in New Philadelphia Ohio for 4 1/2 years!! Something very seriously NEEDS TO BE DONE!!!
I've never been to a post office with such friendly and helpful workers. Everytime I've come in they have greeted me and assisted me with any questions I've had with patience and are very efficient. Thanks
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