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USPS

  1. East Providence
  2. East Providence Post Office

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USPS
"Visit your local Post Office™ at 17 Grove Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 195 Taunton Ave, East Providence 02914
Phone: (800) 275-8777
State: RI
City: East Providence
Street Number: 195 Taunton Ave
Zip Code: 02914-4532
categories: post office



related searches: usps tracking, post office near me, usps contact, usps tracking mobile, post office, usps cancel order, change of address, tracking history usps
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Reviews
The guy who helped me did the entire transaction with one hand so he didn't have to put his phone down.
Horrific. My husband took off work so we coulf apply for passports for our kids which requires both parents present. We went to the city hall across the street which was wrong by the time we were redirected across the street and waiting in line for 20 mins I was told, you are late so you need to reschedule. I pleaded that my husband had taken the day off and if we could just try and get it done before the next family and he with zero emotion just said no. No customer service, no empathy for the mistake or even attempt to try! Avoid for passports
The woman behind the counter today new years eve day 11am is always so nice. I am at the post office a lot, and this location is always the most helpful & are nice people in general. & she is always so good to my 2 y.o. today he got JUNIOR POST MASTER stickers which was so nice of her. Thank you for the good service.
Passport appointment was cancelled twice. Said they called, but never got a call or voicemail. Had a 11am passport appointment and waited in line for 10 minutes watching the person in front of me finish their passport application while another employee knew I was in line for passport services, only to be told I had to reschedule. This appointment was scheduled 3 weeks out. The one star is because there was a kind employee who tried to help.
I wish I could give no stars at all. Service here is horrible. No help at all. Attitudes from employees. I took my business to the USPS in the the Shell station, down the street. They were sweet as pie and the service was fantastic. Above standard. For a state facility you need better customer service.
The sign on the wall stated that passport services were available from on Saturday from 8:30 am to 11:30 am. We waited in line for twenty minutes before it was our turn. "They're not doing passports today," the postal employee told us. I told her it might be a good idea to put up a sign to let people know that, so they won't waste their time waiting. "They're not doing passports today," she said again. Yes, I get that... Then she told us the main post office was "doing passports" until 6:00 pm on Saturdays. No, they're not -- they're "doing them" until 2:00 pm. Great customer service. Ugh.
Its’ really unfortunate, but this post office is actually a beautiful building and most of the staff that I have met have been polite… except for one exceptionally rude woman whose photo has actually been posted below in another review. This isn’t my first encounter with this lady, and had there not been a second one that extended continuously throughout my time being there had a lot of packages, I would have done the best I could to avoid any situation at all. With continuous snide remarks, and evident blatant disrespect, it lead me no choice but to voice my opinion very abruptly. Needless to say, she got the message, that I was not the one! I wish there were someone I could report this unprofessionalism to, because it sounds to me as I am not the only customer that she is actively scaring away with the nasty behavior. If anyone can provide me with a contact email, or something, I would love to further pursue this issue… I guess basic respect is too much to ask for!
Not impressed at all by this location. If you have to drive a bit further in order to get to another USPS location, then it will most likely be well worth it. There are a few good employees at this location, but most are lazy, rude and unhelpful. A recent problem that occurred a couple of visits ago is when an employee told me that I was required to put a return address on my letter that I was shopping when they are in fact optional. Overall I would recommend that you avoid this particular USPS location unless you truly have to.
literally the slowest functioning outdated post office in rhode island. couldn't get my passport because the passport employee was on lunch break even though I called ahead of time to see if was ok. when dropping off mail theres long lines because the employees are slow and talk instead of get the job done. theres only one person working at times.
East providence needs to do better,rebuild this place one person working,and customers are walking out complaining about the wait,i dont know,but all the good reviews seem to be about passports through scheduled appointments
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