Primary care: 7 am – 6 pm, M-F
Urgent Care:Open 6 p.m. – 10 p.m. weekdays, 10 a.m. – 10 p.m. weekends, and noon – 8 p.m. on most holidays
Appointments
For appointments please call (281) 585-2530 or visit our online appointment form. When you schedule your appointment, please be ready to provide your insurance information. Also, please try to arrive 15 minutes prior to your appointment time to help avoid delays. Payment of any co-pay is due prior to initiation of the visit. If you are running late to an appointment, please call us, as we may be able to find another appointment time on the same day. Following these steps helps us to ensure that you are seen in a timely and effective manner.
MyChart — ask us about logging on!
UTMB Health offers patients MyChart – an alternative and convenient way to schedule appointments, refill prescriptions, receive lab and test results, and much more – all electronically. MyChart is as simple as logging on to the internet. Get more information on MyChart.
Prescription Refills
If you need a refill of a prescription, please call your pharmacy first. Many of the pharmacies now have an online refill request, which is sent directly to our office. This allows us to process your refill more efficiently. Prescriptions are not processed after hours, so please allow 48 business hours from the time of your request to the time it is filled. Medications that require prior authorization from your insurance company may take up to one week.
Lab Results
We want you to be aware of all results of labs/tests done through our office, and it is our practice to communicate those results to you. It generally takes one to two weeks for us to receive the results and have the physician review them. Once the physician reviews your lab/test results he or she will notify you by mail, phone or at the time of your next follow-up appointment.