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VA Sierra Nevada Health Care System

  1. Reno
  2. Lacey Health

Reviews, get directions and information for VA Sierra Nevada Health Care System

VA Sierra Nevada Health Care System

About

Providing World Class Care & Service To America's Heroes

Mission

Providing World Class Care & Service To America's Heroes



"At VA Sierra Nevada Health Care System, our health care teams are deeply experienced and guided by the needs of Veterans, their families, and caregivers. Find a health facility near you, and manage your health online. Sign up for community events and updates."
Address: 975 Kirman Avenue, Reno 89502
Phone: (775) 786-7200
Parking: Lot, Street
State: NV
City: Reno
Street Number: 975 Kirman Avenue
Zip Code: 89502
categories: government organization, doctor, hospital


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Reviews
I have had 4 appointments now made for behavioral health that have been cancelled, but I was not made aware of this. That is 4 times now I have taken off work, come in to be told the appointment was cancelled. Worst of it is they keep tying to blame me, stating I was called and notified. However, I have no missed calls or voicemails. They also denied my transportation refund request for driving 2 hours, because they stated I had no appointments, since they cancelled them. No wonder VETS hate the VA. Why does the VA not care about it's VETS? Why do they blame the VETS for their errors? Who's running this ridiculous circus anyway? Last thing, if you check on the reviews on here, most of them are from VA employees!!! Talk about Fraud. A quick cross reference of the names and a google search of VA employee emails will prove that most of these 5 star reviews are FAKE!
If you are not depressed when you get there you will be by the time you leave. They cancel or dont even bother to show up for 90% of scheduled appointments and will find any made up reason to make it the veterans fault. It is not always the doctors that are the problem, it is the support staff, rude and incompetent. They just dont care. Some doctors dont show up or cancel appointments that veterans wait 4-6 months for. It is disgusting that they cannot be counted on for veterans BUT the VA employees are very happy taking advantage of this system. SAD and depressing for veterans.
I have been getting my health care at this VA Hospital for years up until a year ago when I got my Medicare and Tricare. They are a great facility and provide wonderful care. As with any medical program that provides full care the wait can be a bit long but they do the best I have seen to minimize that. There are many changes that have happened in the last year and a half but their experienced staff can be and a great help. Parking can be troublesome but only for those that do not have physical issues. Plenty of disabled parking is available.
I have had nothing but excellent care and service since using the facility. The staff is friendly and helpful both on the phone and in person. I use a combination of private health services and the VA and in many situations, the VA has provided better, more efficient services. Had similar experiences when I lived in the Bay Area. I think the system overall has some kinks in it but I have not complaints about the facilities I have used.
Been a patient for 4 yrs at Reno VA. I'm retired medic and medical administrative superintendent. Have heard terrible stories about other VA facilities. Reno VA has treated me very good. Appointments have never been a problem getting. Sorry, but those giving poor ratings seem like basic crybaby complainers. I don't and never have worked for VA.
I was shocked by how great the care was there at the VA when I had to go to the Emergency twice so far. However it seem like the women ER physicians demonstrated better service in listening, diagnosing and rendering service. Most of the Nurses were good too.
I cannot for the life of me understand anyone who doesn't just love this VA! They have never let me down, have been efficient and helpful, and above all, they found a cancer in my lung and removed it which saved my life! My four years in the Navy have bought me a lifetime of service from a wonderful organization and I am grateful!! Thank you Reno VA!!!
I had an ultrasound, and a blood test,... No problem. I think the VA gives exceptional health care.
I am a Marine Viet Nam vet and have been awarded %100 disability. As a result I can not say enough about the incredible care I receive with every visit to the facility in Reno. Also the facility itself is beautiful and it just keeps getting better and better. Thank you God and the VA. As for all those who give only 1 or 2 stars and complain so loudly are probably not service connected as so many vets who served and were wounded in combat and demand the same attention even though they may have served in not combat zones, like being stationed stateside or some place such as Germany.
Carrie from the Reno, VA pharmacy is efficient, patient and articulate. Long story short, I updated my address online before requesting my very important Rx by mail. My Rx prescription was sent to my old address. Carrie sorted this issue our for me, updated my address in the local system, reordered my Rx. Was patient the whole call as I explained my situation and took care of my two creatively spontaneous children. Thank you Carrie!
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