Valencia AutoSpa

Not worth $200! Treated myself for my birthday to complete auto detail. Six months earlier they did a great job. Last time it took 4 hours, but this time finished in 1.5 hours. When I opened my door , my car seat still had stains. The cleaner didn't remove all the dirt and stains inside and outside the car. I spent the next hour pointing out areas that needed to be cleaned. The manager told the cleaner to "make the customer happy," but the cleaner had a bad attitude. The manager added in tire dressing for "free," but last time my tires received it as part of the $200 fee. Overall poor customer service by the cleaner and poor effort and poor quality cleaning for $200. Knowing the cleaner probably doesn't make that much, I gave a small tip, but he eeturned my tip. I definitely will not return. It's a pity because they did an excellent auto detail 6 months earlier.

Took my car there recently. Got in the wash/gas line but neither of the pumps were working. No biggie. Next, I saw that the cheapest wash was now $27. I asked the guy twice, "Is that the least expensive car wash?" No response. So I asked him again pointing to the $27 sign. He looked up at all 4 signs and said yes. Inside while paying, I mentioned to the clerk that the prices had risen quite a lot for just a car wash. She said, "There is one for $23 if you do not need ArmorAll or wax." Pretty Sneaky. Two days later I opened the hatchback and saw they didn't vacuum the carpet back there. Maybe rear vacuuming is not included in the $27 wash.

Been coming here for a few years and have been generally happy with the job done. I always get #1, and I use the monthly coupon I get emailed to me There have been a few times where they’ve missed a spot here or there, but no big deal. Then they raised their prices coupon price is now what the original price was so I stopped coming for a while. Went in today, coupon in hand, also bought a bottled water and some protein cookies that look like Oreos. Opened the cookies and they looked old and stale, looked at the sell by date and it was for April! So I threw them out. My car was washed fine, I was happy with it. But then noticed that my small Dead Pool ornament that I keep on my vents was gone. I normally put him in my center console when I get the car washed so he wouldn’t be lost, but today when I went to get him, he was gone. Couldn’t find him anywhere in my car, and I looked everywhere. Yes, it’s a small toy and I do have another, but it’s the fact it was taken from inside the console. Someone opened it unnecessarily and took what they saw. So disappointed in this place, I absolutely will NOT be back.Services: Vacuuming

The old manager? with the glasses who you first talk to is incredibly rude and curt — to the customers and his staff. He was incredibly harsh, rushing his wash and polish staff in 90F weather. I had asked if the fuel station can be used and he, with no permission, slammed the gas pump into my car and left. I tried to ask about an estimation of time the service takes but he says "whenever it's done" and left. Only leaving an extra start because the cleaning staff were incredibly hard working and nice.Services: Polishing

I was excited to try this place and was originally satisfied with the customer service and car wash I received while there. I got the #2. It wasn't until hours later when getting gas, that I noticed these new scratches. I am highly disappointed and won't be back.

Today was my first time here and i was one of the first customers. I got the basic full service wash and I’m very impressed. The person drying my car took his time and was very precise, making sure he got every inch of the exterior and interior of my car. I guess it’s a better experience to come first thing in the morning, before the rush and the heat starts coming through. I’ll be back. Thank you Auto Spa!

Half the dash is dusty, center console not vacuumed, not wiped clean, passenger seat still with crumbs on it. I understand the minimum wage guys no caring much , but the manager shrugging his shoulder and condescendingly explaining that, “a $20 wash only includes a little bit of wipe down” is just upsetting. Who decides which half of the dash is cleaned for $20? Not even trying to correct the mistake is outrageous. Last month they were begging customers, now no one even cares.

I was not happy with the cleaning they did. The back seats were still dusty, and the outside had some spots. I showed the guy, and he only looked at me and didn't say a word. I will not be going back there. I paid for the $40 wash, though.

Worst car wash in the valley. I Bought a Groupon for this cat wash and they would not honor it. They wanted to charge me full price on top of what I’ve paid on Groupon. The guycashier inside has no customer service. Does not know how to communicate well. Last time I come here. It takes a lot for me to write a negative review.

So my job is to tell everyone here how to do an interior cleanup? The man in the hat thinks it is my job so now I want to get paid. If he clearly thinks it is my job to tell his people how to do an interior detail that I paid and gave a tip for, then let me know when to start my job because he doesn't want to do his at all.