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Reviews, get directions and information for Valley Veterinary Hospital

Valley Veterinary Hospital

About

Small and exotic animal hospital in Fargo, ND.

Description

Valley Veterinary Hospital is a small and exotic animal practice located in Fargo, North Dakota. Our emphasis is on high quality care and client communication. We are proud to be a member of the AAHA (American Animal Hospital Association) — esteemed among veterinarians and pet owners for its standard of excellence.

Veterinarians: Roger Jorgenson, Derine Winning, Lisa Ohman, and Teckla Webb

Hospital Manager: Haylee Hawkins

Technicians: Erin, Allison, Emily, Lindsay, Caitlin, and Brandia

Assistants: Melody, Kylee, and Shanealee

Receptionists: Vicki, Samantha, and Jessica



Our hours are:
Monday - Friday 7:00am - 5:30pm
Saturday - 1st & 3rd Saturday of each month 8:00am - 12:00pm
Sunday - Closed

Address: 3210 Main Ave, Fargo (Dakota du Nord) 58103
Phone: (701) 232-3391
Email: ten.yraniretevyellav@hcet
Parking: Lot
State: ND
City: Fargo
Street Number: 3210 Main Ave
Zip Code: 58103
categories: hospital, veterinarian


Opening Hours

Monday: 07:00 - 17:30
Tuesday: 07:00 - 17:30
Wednesday: 07:00 - 17:30
Thursday: 07:00 - 17:30
Friday: 07:00 - 17:30
Saturday: 08:00 - 12:00

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Reviews
I had my Lily Bell there a couple weeks ago after trying numerous places to have her seen. I was so worried about her that I didn't get the name of the vet. But I want to say she was amazing with Lily. Lily is not the friendliess thing. I just want to say thank you to all of you there. Everyone was awesome from the vet to the recptionests. I can not thank you enough. I will be using valley veterinary hospital again..my new place that I know my babies will get the best care. Thank you all again!#
The compassion this team showed me this morning was extraordinary. I knew the decision to euthanize my pet was the right one, and not at all an easy one. They did not ask me to justify my decision and I was met with care and kindness. Maddy, at the front desk, was amazing throughout, as were all the other staff I encountered. Thank you for making a hard day just a little easier.
I had to unexpectedly put my dog down recently due to a tumor. He had had issues with tumors in the past and unfortunately this one took over and grew quickly. Dr. Smith and the rest of the staff here were so helpful and supportive during the process. I had to take Eddy in a few times to try and figure out what was going on and they were so kind to Eddy with each visit. When I ended up deciding to put him down, all staff who interacted with me were kind and understanding. I am so grateful that his last few vet visits were dealt with so well. I will definitely be back if I adopt again, this clinic is great and takes care of their patient's so well!
I love this place. As hard as it is to bring your pet somewhere, I know they are taking car of my little fluff muffins. They rememeber our critters by name and even call to see how they are doing after surgery. They send us home with all of the necessary equipment to properly care for a pet in need. In person, they seem just as obsessed with our pets as we are. They just seem to truly care about them and us. I will exclusively be bringing my current pets as well as my future pets as long as I am able to. Highly recommend!
Dr. Winning goes the extra mile to make sure our pets have top notch care!! She is so knowledgeable about any questions I ask and is so careful explaining them to me making sure I understand everything. Her staff is so friendly and professional! We have two dogs with health issues that other clinics were unable to diagnose. We are so thankful for Dr. Winning and her staff! I just don’t know what we would have done without them.
Vets are really good at what they do so I wish we could have made this work. The staff that work the front desk have been repeatedly rude both when I am in and when I call. When I ask questions it comes off as they are very annoyed. I get that they might get similar questions on repeat but if I am asking I don't know. The feedback I get from them are very annoyed, curt, and refusal to look into concerns I have. I have said on three different occasions I need to give them another chance due to loving the vets. After having it happen again after asking questions about how their policy works for getting a dog in for an appt due to health concerns and the individual who I was speaking to was very rude and sounded annoyed with my questions. It wasn't until after I had said I am not trying to annoy you so sorry if I am bothering you but I genuinely don't know how this process works that her tone finally softened. I won't be back but hopefully this review helps address customer service approaches.
The first time I went there I went to get my dogs shots. I scheduled all 3 of my dogs and they gave them the wrong shots!! Very grateful my dogs didn't get sick because of them! That should have been my first warning!! I decided to schedule an appointment months later for my rat, and I had accidentally missed it, when I called to reschedule, they said I'm never allowed to return. Because of a policy nobody ever explained to me. Then they hung up on me!! While I was trying to explain that I had only been there the once before. Do not recommend. Very rude, very bad service.
I have taken my two cats here for years. I had heard many things before going and after about high prices and such. First off, I want to say I've seen other vet bills and really, Valley is not crazy off on prices. My husband and I recently adopted a cat retiring from a nursing home. He had been having health issues with incontinence that the nursing home couldn't quite figure out. We brought him in and an x-ray later, we were able to know what was going on and started treatment. He started a supplement and almost a month later, he has had no re-occurrence of the health problems he had been having! He is more active then ever as well. We are truly grateful and would guess that this active senior kitty is as well. We will continue using this wonderful vet location where everybody knows their name.
Thank you Tyler and Dr Haroldson for taking such good care of my pet and me today. They did such an amazing job for my pets initial appointment. They were very patient with my dog to establish trust throughout the appointment. They were very thorough with the information they provided me and educating me on so many great things. Im so glad that I established care through them. Tyler also did an amazing job on my dogs nails. 10/10 experience! Also their prices are very reasonable.
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