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Reviews, get directions and information for VCA Vineyard Animal Hospital

VCA Vineyard Animal Hospital

About

VCA Vineyard Animal Hospital is a veterinary facility based in Kennewick, WA where your pet's health is our top priority and excellent service is our goal.



"Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations."
Address: 1021 W 4th Ave, Kennewick 99336
Phone: (509) 582-7211
Email: moc.acv@945ua
State: WA
City: Kennewick
Street Number: 1021 W 4th Ave
Zip Code: 99336
categories: pet groomer, veterinarian


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 19:00
Saturday: 08:00 - 18:00

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Reviews
Sticker shock followed by a hard sell on a years worth of services. A five minute exam cost $95! Most vets offer an initial exam for free with vaccinations… Then the vaccinations were $55 each! If I would have walked, I would have lost the $95 deposit. Recommended that I let my dog be fully grown before getting her spayed, likely to be able to charge more… This is not the same place that I’ve taken pets to in the past. They have changed, and not for the better. I will not be back. *update* Way overcharged $210 for two booster shots for a puppy! Voiced concerns and got an even worse response. The manager even tried shaming me for the deposit. I will never do any business with any VCA facility
I am highly highly upset with this company. They are very disrespectful to there clients The lady disrespected me on the phone when she called me There was a misunderstanding, and I try to take care of it three times in the office At my dog’s visit and this was our first time there and nobody would listen and I was trying to explain that to her, and she just straight up told me let’s get past that and said what are you needing very rudely and disrespectfully do not recommend this place at all! , I don’t appreciate being disrespected like this for no reason at all when all I was doing was explaining the situation that happened and I have other vets I can go to and she said OK. Have a great day and hung up like what okay
Staff is always super helpful and kind, I take all my animals here for everything, last year I had to put down our family dog and their bedside manner was very professional, they even sent us a card after the fact and made us a plaster cast paw print of our once in a lifetime dog
I really like the fact that they have a fenced in area to let your pet relive themselves before going in. The staff and doctors have always been friendly and helpful. They work with me as best they can.
The people here are very professional and helpful. It is always good to know that they will do the very best they can to help your animal in need and they do a great job at accommodating even the wigglyest and loudest pets.
I just posted something but didn’t text correctly!! VCA took great care of my kitty! Thank you again.
Compassionate staff, clean facility, nice operating hours, and competitive prices. I have several animals and I have not met anyone at this location that isn't knowledgeable, friendly and compassionate. They took very good care of us when we had to say good bye to one of our fur babies. I highly recommend this location to anyone with Cats and/or Dogs for simple visits and complicated health issues.
My regular vet has been scheduling appointments out 2 weeks, and saying go to the emergency vet, if your pet needs to be seen earlier. I called about a respiratory infection and Vineyard got me in the next day. The infection came back, and I called this morning, and she was seen at 3:30 this afternoon. Friendly staff, very nice service all the way around. Would recommend....but I'm afraid they'll become overwhelmed and not have room for same day appointments. ...oh, well...
These folks are the best! They took excellent care of my Shadow for almost 14 years, and when the time came to let him go, Dr. Sutton and Ryann came to my house so that Shadow can die at home, with his head on my lap. They were both so kind and compassionate, and made this time for me a little easier. Now I have two new puppies, and I would not go anywhere else for their care.
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