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Verizon

  1. Battle Creek
  2. Beckley Electronics Store

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Verizon
"Visit our store at Battle Creek for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options."
Address: 5775 Beckley Rd, Battle Creek 49015
Phone: (269) 979-4178
State: MI
City: Battle Creek
Street Number: 5775 Beckley Rd
Zip Code: 49015
categories: electronics store



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Reviews
Honestly my review is not specifically for the store is more for John Chengarski he is the only person there that, doesn't matter what are you therefore hi is going to help you, He is the only one tha take care of explain the services and the advantages, i thik is the only one that understands what is the customer service and how a sales job works , i have been assisted by others sales associate there but nobody as him actually i fill that they really don't want to help. Definitely ill be back. John the best . Thank you
Manager acts like she doesn’t want to be there and is not nice. I set up my new phone and watch at home because they were gonna charge me. Wanted to know how to remove an icon from my watch.. thats its … and they were going to charge me for an answer. You shouldnt be in customer service with how you act. Not my first visit and she the same that time. The young man that tried to help me was very nice.. until he asked the manager something and then he could no longer assist without me paying.
Today I went to the store. Met Sam he was so much a very knowledgeable and helpful man that fixed my phone so it would function properly and explained what had to be done ..I'm 77 he helped me understand made my day enjoyable I'll ask for Sam if I ever need to return
That manager is miserable. No idea why she’s so ornery but she definitely isn’t there to be helpful. The other people are really kind but jeez.. 2nd time in and i don’t ever want to step in there again because she is just annoyed !!
New phone update gave them my old $600 phone for their new S20 3 was supposed to get a rebate on my phone I got nothing for it and now I owe them $800. Yeah right? Not gonna happen.
SOME OF THE BEST SERVICE I'VE HAD SINCE I CAME BACK TO WHERE I GREW UP YOU DON'T HAVE TO WAIT A LONG TIME MAYBE 1 TO 5 MINUTES WHEN YOU WALK IN THE DOOR THEY LOOK AT YOUR PHONE TAKE CARE OF THE PROBLEM YOU'RE ON YOUR WAY IN WITHIN 5 OR 10 THAT'S SOME OF THE BEST FOR ME BECAUSE THAT'S QUICK SERVICE AND I'M DOING THE REST OF THE THINGS I NEED TO GET DONE FOR THE DAY THANK YOU FOR VERIZON WIRELESS THANK YOU R JOHNSON
Thank you, Cale, for your help! After a frustrating experience at another store and being on the phone/chat with support all day and no progress, Cale at the Battle Creek store was able to get me what I needed. He was friendly and took time to listen to my frustrations even though they were busy. Much appreciated!
My phone wasn't picking up signal for a week. Went to the store and they reset things, turned on something that was shut off. So we changed the Sim. Nothing. That's when they suggested a new phone. Customer service there was great in trying to help. I don't remember the names, just 2 guys and a girl. But they were awesome! Will come to this store from Olivet for any problems or to buy things! Thank you everyone!!!
One of the smaller stores, but the service is quite good regarding purchases of new equipment and/or accessories, but being limited on space - replacement parts such as cases are limited to the more recent generation equipment.
Employees at the Battle Creek store are great, Verizon plans for seniors not so much. Had to leave after 14.5 years because I couldn't afford their plans anymore.
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