Verizon - Reynoldsburg

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Description

Verizon is one of the largest communication technology companies in the world.
Every day, we connect millions of people, companies and communities with our powerful technology. We’re using our award-winning networks to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver.

"Visit our store at Reynoldsburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options."

Address: 2406 Taylor Park Dr, Reynoldsburg 43068

Phone: (614) 759-4400

Website

State: OH

City: Reynoldsburg

Street Number: 2406 Taylor Park Dr

Zip Code: 43068

categories: mobile phone shop, electronics store

Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 11:00 - 18:00

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Reviews

I would like to share my positive experience with Jade Williams, a customer service representative at Verizon Wireless. I had several issues and questions regarding my phone plan, billing, and device upgrade. Jade was very helpful, patient, and knowledgeable. She answered all my questions clearly and resolved all my issues quickly. She went above and beyond to make sure I was satisfied and happy with Verizon Wireless. I appreciate her professionalism and dedication. She is a great asset to the company and deserves recognition for her excellent work. Thank you, Jade!

I went to this Verizon for two different things and there customer service is HORRIBLE from the time I stepped in the door.  Staff needs proper training on how to deal and talk with customers. I told the one lady I know you are all frustrated but we’ve been getting the run around and she was snarky and so was another lady . I am very disappointed in the service and understand working in customer service has it challenges but professionalism shall always remain.

I really don't get why they even keep this store open. They require an appointment to do ANYTHING, and the QR code you have to scan to check-in doesn't even take you right to the check-in page. Instead, their system tries to talk you into using their automated support chat instead of bothering them at the store.

Such a quick pick up in store order I’ve ever had, got my new iPhone 13 pro and I’m in love with it! Always came to this store for a reason and will always come back! The sales associate who helped me was friendly, I just wish I got his name : but overall a great experience!

They still haven’t fixed there career options at all. Have been down for 6 months. Looks like the tech team isn’t around much.

They have horrid wait tines. Manager does nothing but walks in circles on his tablet and they lie and say you'll have your replacement phone NEXT DAY and if you say "even with holiday" they continue to lie and say "yep" but the truth is that your replacement won't show up till a week later.

I came in today in desperate need of a phone because old phone refused to take a charge Nico was so helpful in getting me a new phone I am a thankful and satisfied customer. I will always return to this store because they truly care. Great sports talk as well.

My phone would not connect to mobile network. Nico helped me connect back to Verizon. Showed me how to fix Incase this were to happen again. I always come to this store because they are willing to help. Do not hesitate to come here!!!

Last two times. I've been to this location. Employees rude and not very helpful. It's as though none of them actually want to be there. If management can't inspire it's staff better than this better off not having a storefront. I won't be going back to this location. :/

Racist store , and they do it on purpose lock your account when you try to get a new phone. I had an application number already wanted to complete she gave me a new one and blocked my account . This store should br closed and they should be ashamed of theirselves. Liers and bullshiters

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