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Reviews, get directions and information for Verizon

Verizon

Description

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.



"Visit our store at New Orleans for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options."
Address: 1208 S Clearview Pkwy, Elmwood, Louisiana 70123
Phone: (504) 734-8337
State: LA
City: Elmwood
Street Number: 1208 S Clearview Pkwy
Zip Code: 70123
categories: mobile phone shop, electronics store


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 11:00 - 18:00

Reviews
It seems that service has gone downhill everywhere. I used to be able to walk into a phone store, buy a phone, and leave with a working phone. Here, I bought 2 phones, and left without them being activated. I returned to the store, and they charged me an additional $30 per phone to activate. I left with what I thought were 2 working phones. I found out that evening that they are only working on wifi, and that the eSIM activation was incomplete. Now, I'm supposed to go back to the store and have them try again. I assume that I will be charged an additional $30 per line for them to give it another go. Very disappointed in the quality of care. I'm not sure if all Verizon stores operate the same I assume they all do, but I will need to consider another service provider if this is the new way of doing business.
In and out with no fuss. Ordered my phone online and picked it up in the store a few minutes later. Polite and helpful sales staff had my items and answered my questions.
Rashad was extremely helpful and professional. He's obviously really knowledgeable as well as personable.
I know that I have personally had issues with getting someone on phone just to get some information. I preparing to get a premium phone if doesn't improve I'll buy the $1200.00 phone from another provider. I've been 25 minutes on hold after representative got account information all I want to know is what finance amount I qualify for after I pay current phone off. Money not the issue I can buy any phone on the market outright this very second and then some
I just had a great experience at Verizon in Elmwood. The store is beautiful. They have a great set up. Darnell was really nice and patient. He solved all of my problems. Thank you!
I went in this store to look at upgrading my phone to a newer model. I am not sure what to go with at the moment so I have a lot of questions. I asked about the Apple phone and he dismissed it right off the bat for me without telling me why I should not buy this phone. It seemed to me that I was wasting the salesperson's time as he kept looking at another customer who had walked in after me, perhaps as a sure sale right then. He kept on asking me what I wanted to do about my phone right now which made me feel "rushed." When one is spending upwards of 1K for a phone, one should feel confident that they are getting the phone they paid for. I did not feel as if the salesperson really cared to talk to me to unless I was buying right now. So, I left. I do not think I will return to this store for future purchases and very well may leave Verizon altogether. This was truly a very sad experience.
Went here last week to upgrade my phone. It was fairly busy in there because it was right after 5pm on a Friday. Walked around for about 5 minutes before Sergio was able to help me out. He was incredibly friendly and helpful. He got me a nice credit for trading in my raggedy 3yo phone that I could apply towards my bill. He also expertly installed a glass screen protector on my phone, which I've never been good at. The whole process was pretty fast, particularly since I knew exactly what phone I wanted and they had it in stock.
I would give them no stars, it makes me choose at least one. Every time I go the people are the service is not good. The people are not very helpful, and not friendly. That is not just one store, I have been to a few. I went in yesterday, I needed to ask the guy a couple of questions about my service plan. He was to busy, watching the basketball game on his phone. He tried to answer me quickly, and he seemed to be trying to usher me out of the door. I am so sorry that I left AT@T.
Had an appointment in the area and decided on a whim to stop by and get my family on one plan. Couldn’t have asked for better service! Carlos was amazing! So patient and helpful even when a customer got rude with him he remained calm. He’s definitely an asset to Verizon.
We somewhat got what we needed. Somewhat. Our experience with a staff member ended up being unfavorable. When we began asking more indepth questions about our contract, our representative copped an attitude when making the sale for us took more time than he'd expected. Also, his whole demeanor changed went south when we decided against buying a few items he suggested. In addition to this, he seemed reluctant to see us when we came back back to switch out the phone we'd just received inside our deal package with unfriendly user software. We dealt with the manager at this point. Unfortunately, we ended being stuck with a phone we didn't want because we would've ended up paying $90 to give it back/exchange it. Bum deal.
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New orleans electronics store

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