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Reviews, get directions and information for Verizon

Verizon

Description

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.



"Visit our store at La Quinta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options."
Address: 78995 Highway 111, La Quinta 92253
Phone: (760) 771-5587
State: CA
City: La Quinta
Street Number: 78995 Highway 111
Zip Code: 92253
categories: electronics store, mobile phone shop


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 19:00
Sunday: 11:00 - 19:00

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Reviews
The best experience upgrading my phone I have EVER had. Vicente was just an absolute pleasure to work with. He was not pushy and made every transaction seem smooth and just enjoyable. He was extremely professional and helped me as soon as I walked in the door. This location had a good amount of technicians helping out customers. Thank you, team!
We were having a horrible time trying to get somethings accomplished. We went in here which was actually further away from us and not only did the manager diffuse my frustration but he set us up with a rep named Manny who was WONDERFUL! We will happily only be going to this location in the future. Thank you all so very very much.
Nice customer service but screwy policy for return, conflicting directions from store to store, or receipt. Better not buy anything you may want to return. You have to carry out impossible box return and different mixed messages.
I live in dhs a ND they only have good products at one store lacenta the other stores should close up they don't have stock that's worthless if you ask me I don't want to order and wait that's crazy
I had to buy a new android phone by Samsung, ultra 23 with 1 TB and drove all the way to the La Quinta store. It was my first time to visit a Verizon store and I was impressed with the professionalism and the assistance that I received. All of my technical questions were answered. George, one of the text people employed by Verizon was very helpful, Professional and he had a good sense of humor.
The best customer service i had experienced in a very long time specially when it comes to corporate location, Natasha is the store manager and she went above and beyond to answer every question i had for my business and find me the best deals for my business needs, also her associate Manny was very knowledgeable and spent a long time making sure i got everything i need. If you need anything they're the place to go, thanks again for everything!
This place is painful. Instead of coming here, consider having a root canal. They can not get out of their own way. They are lucky they are the only corporate Verizon in the area. Otherwise they would be closed. They are so bad and unable to help you, they will actually tell you that, but are willing to go through the motions to make it look good. They will say that. The highlights of this store is that they speak Spanish and their bill pay machine work. Strongly consider a surrounding retail store or even changing providers, instead of visiting this store.
While my wife shopped @ target I bought 2 new S10+'s and a galaxy watch. My wife didn't like the color of hers when I met her at target so, we went back to the store. I had only cut small stickers on box, nothing else was touched. They wanted $50 restocking fee. I've spent thousands of dollars @ this location over the years and to be Nickled and dimed now seems wrong. After my contract I plan on switching to AT&T. The sales associate who originally set me up with my devices was very professional and efficient
Nice staff- but not enough to meet the demand- wait time too long
Very busy. I had to wait nearly an hour to be served. And I was next in line when I got there. Nice people but understaffed and pretty much overwhelmed. Also, the store is in the middle of a major renovation. There is an inadequate amount of seating as well.
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