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Reviews, get directions and information for Verizon Wireless

Verizon Wireless
"Established in 1991, TCC is the largest Verizon authorized retailer with more than 800 stores in 38 states. TCC carries the latest smartphones and tablets on the best network, Verizon. We take pride in our top-notch customer service and are committed to meeting each person’s unique needs. We do more than sell phones! What sets us apart is our passion for giving back and igniting positive change in the local communities we serve. With the help of our employees, we’ve been able to donate $1 million to Riley Hospital for Children at Indiana University Health, give out over 600,000 backpacks and counting, and have given $2.7 million to local communities via grants. Visit our Locator page to find your nearest Verizon store."
Address: 355 Valley Mall Pkwy, East Wenatchee 98802
Phone: (509) 886-7370
State: WA
City: East Wenatchee
Street Number: 355 Valley Mall Pkwy
Zip Code: 98802
categories: electronics store


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Reviews
Rosa was AMAZING!! She not only got me a new phone, she also made sure to stay late with us to make sure we were completely set up without any issues. I will 1000000% go back to this store just because of her exceptional customer service. She was fast, efficient, and incredibly polite. Verizon is very lucky to have her as an employee.
Marco was an amazing help, I will always come back to this store because of him he holds it together so well makes sure my family and I are taken care of. He's a valuable asset to your company!
Mediocre Customer Service. Upgraded a phone on my line, said it would ship within two days and they would call me when it arrived. They didn’t call and I just went in after looking online and seeing it arrived the day before. Then went in and got charged additional fees, one of which was a “water protection fee” that no one told me about ahead of time and the manager just explained it as an “extra store fee” and that was all. Would recommend going to an actual Verizon Store not a TCC Retailer.
Sid & I visited Verizon in East Wenatchee. Daniel was the sales person. He was informative, patient and a really nice young man. He helped my husband get the phone he needed. He showed him different phones that might meet his needs. Daniel stayed passed his shift to ensure that everything was taken care of. My husband & I enjoyed our visit and also got our needs meet. Sid really likes his phone, we are sure if we have further needs with the phone that Daniel will continue to be helpful!! Thank You Daniel you are gifted with service, knowledge and personality.
Rosa was great! She helped us return a device and even called customer service to help us cancel a line we weren't using. She goes the extra mile. We'll be back for sure.
Daniel M. was very knowledgeable and quick when switching to our new phones! We will be happy to do business with him again.
Awesome experience working with Daniel. He was helpful and knowledgeable. Solved my issue in a fast manner.
The young lady that helped me was extremely helpful. I needed to get a watch for safety and health reasons. I ALSO got a new phone because mine was 4 years old. It would have taken me days to put all that information into my phone. I am almost 82 years old and very tech savvy and help my friends with their phones and computers. I get real frustrated with one who won't even try to learn about her phone. She is missing out on so much. My best advice is turn it off when they can't get out of something and most of the time it works. They think I'm a genius. Which I am. Actually I spent time at the computer classes at the senior center.
Stellar customer service. Thank you Serafin! You made our phone purchases easy and pain free.
Daniel did an awesome job! Very helpful, friendly, efficient, and professional! Overall great experience.
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