Victoria's Secret

Went here to get a new bra, but had no clue on my size. Jo was able to get me measured, confirmed that I liked the fit, and made sure I knew what deals they had going on. I highly recommend this store! It’s clean, they are professional, and a very welcoming atmosphere. Best Victoria Secret experience I’ve had.

Took my granddaughter shopping for her birthday. Store was clean, stocked well and employees were very nice.

Unbelievable the way I was treated today by Manager 'Jo'. She refused to help me with a return. She was not able to control her emotions and has no business working in a classy store like VS. I have never been treated so poorly in a retail environment. Then another employee, Alana, stepped in and helped me, after Jo threw up her arms and walked away. Alana explained she can do an exchange for me, which is what I was asking for in the first place. Alana was kind, patient, and even apologized for her co-worker's behavior! Thank you, Alana, for treating your customers right!

Finally found a bra that fits right. We went in to pick up another one while we were on vacation. I wish we ordered online. The service we received on 3/25 at 12:45 was so horrible by both people working and apparently they are both managers. Slow, not approachable, not friendly, and unwelcoming. Yikes! Not cool. Highly recommend victoria secret products.

Normally, I have a great experience and staff is very helpful. Not lately. I approached the staff and waited for them to get done gossiping, then had to ask for help instead of them noticing I was waiting and asking what I needed help with. I wasn't sure about my size, and instead of getting measured, she looked at me and just guessed. Then handed me a bra option... Not satisfied at all. Also checkout lady didn't ask for my membership/rewards thingy, and by the time I asked it was too late.

I love this store! They have the most professional and kind employees. They’re always willing to answer any questions I have and go above and beyond to create a great experience. Bra shopping can be so stressful and confusing, but these ladies make it fun and easy. I know with Covid things are extra stressful, but you wouldn’t know it. They keep the store flawless and adhere to all the sanitary guidelines.

Super helpful. Love Victoria Secrets code of ethics. In the dressing room you have a personal go to girl who politely asks your name when stepping into the room then continues to call you by name. Something that I find important is feeling like you're not just a number so I appreciate the personalized service I receive here. A level of comfort yet class. Thanks ladies

A little frustrated with this store. Spent a good amount of time picking out what I wanted and was told I qualified for a free gift with purchase cooler bag for spending over $30. I then tried to use my Angel Reward and credit card for payment. It scanned perfectly and showed correct total, but the sales associate called her manager and they said that basically it was too good of a deal to accept. Like really? Do you know how much money I had to spend to earn that reward?! An obscene amount. I chatted with customer service tonight online and they confirmed that my purchase was eligible for the free gift and that my angel reward was considered a method of payment. So therefore should have had no issues with them accepting it. I love VS obviously but it really upset me and was quite embarrassing to hold up the line. I'll stick with Layton.

Went everywhere looking for decent simple underwear. And finally found it here. I am so happy with my purchase. Except 30 dollars is kind of ridiculous for very little fabric I realize I'm over charges because of the brand. They better last a while.

I don't like hearing the manager talk to the new employee taking about sales and how to improve them....and then her to come back fake saying her lines to me. Love VS! Probably best to keep your "sales lines" in the back room, not the dressing room. But since they seem to care about sales they are very attentive to you!