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Victra — Verizon Authorized Retailer

  1. Levittown
  2. Levittown Electronics Store

Reviews, get directions and information for Victra — Verizon Authorized Retailer

Victra — Verizon Authorized Retailer

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Description

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.



"Head to Cellular Sales, your local Verizon store, at 3683 Hempstead Turnpike. There, our wireless sales consultants will provide you with an exceptional in-person Verizon Wireless experience. Get help upgrading your Apple iPhone, Samsung Galaxy, or Motorola edge+, along with your Verizon plan. Shop wireless accessories, exclusive Verizon services, and the latest promotions. Call this Levittown Cellular Sales location to make an appointment or stop by today."
Address: 3635 Hempstead Tpke, Levittown, New York 11756
Phone: (516) 361-4879
Email: moc.artciv@ofni
State: NY
City: Levittown
Street Number: 3635 Hempstead Tpke
Zip Code: 11756
categories: electronics store, mobile phone shop, internet service provider



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Reviews
Just got a new phone and tablet at the Verizon store in deer park. Was a great experience. Connor helped me out and was very knowledgeable. If you want a new phone come here and ask for Connor
Ankush helped us transfer service from another carrier quickly and seamlessly. Informed us of our options, maximized our savings, and made it a great experience. Plan to return to this location for all our needs.
Chris Clerger is a legend. I needed a phone bad. My Iphone 11 was pretty much at the end of its life. Dropped it so many times i could barely see the screen. Chris helped me out tremendously giving me options and explaining the billing situation in the simplest way i could explain to my parents since i wasnt the Account holder while juggling another customer. At the end of it all i felt like i was walking away with a steal! & he saved my parents money on the overall bill once with 1st months activation fees were paid. Much appreciated Chris!
I have been coming to this store for a while, and everyone is always willing to help and are kowledgeable when I have an issue. I worked with Bridgette today, she was exceptional. She answered all my questions, wasn't pushy, and made some great suggestions for what I needed. Bridgette is a great asset to the company, and I recommend this store over any other.
Today I had a phone problem that I can’t made any outgoing phone call I went to Verizon at Levittown location. The cellular sale representative Chris Clerger was very helpful. He has the good customer service very polite very professional and knowledgeable. He solves the problem on my phone. I’m so appreciated for his help. Thank you to Chris Clerger
If i could give Zero stars I would. I came into the store and no one greeted me. In addition Danial the representative at the store took to other customers ahead of me. I'm not sure it was because I was black. When I informed him I was in front of them he advised me someone would be able to assist me. Brigitte about a half hour later came and greeted me. This place has horrible customer service. The only saving grace which is why I'm giving 1 star was Sherwood who was not only courteous but knowledgeable honestly do not waste your time going to any one else Sherwood Parent is the best rep there. I guarantee it.
I have been a loyal customer of Verizon, be it their cellular devices or internet services, for years. I have never experienced any problems or issues when purchasing a cellular device, or when dealing with customer service. However, that positive experience ceased with a thunderclap of frustration, anger, and sheer disgust when dealing with the Verizon store in Levittown. My wife and I purchased three new iPhones, and my sister and her son purchased two new Samsung phones. We also traded in five old phones. It was at that point when the feckless mendacity began. The young lady who helped us, also a store team leader, never once revealed the price of the monthly package. She also made promises about additional bonuses and incentives that she actually charged us for, and were unaware of that until the bill arrived. She never told us we would have to also pay taxes on the supposedly free device that she actually charged us for. When we went to the store because we were advised to do so by customer service, she had already left. Fortunately, a very helpful salesperson called her, but that proved fruitless. She was contentious, and feigned ignorance. She then tried to blame us, even though we were the ones who were lied to and manipulated. If Verizon is unable to resolve all of these misleading practices, we will never use their product again. I will cancel my internet services, and I will post this throughout all of my social media accounts, as well as my wife’s social media accounts. I have no problem paying for a product, but I do have a problem being lied to, and taken advantage of by an opportunistic salesperson. If you should go into the Verizon store, in Levittown, and a young lady introduces herself as the manager, leave the store immediately, or ask to speak with someone else. Or surely you will be preyed upon, and taken advantage of. Sincerely, I truly hope Verizon does the right thing
A couple of weeks ago I went into this store with my father. Him and my mother had issues with their phones and had to get replacements. I helped them as best I could, but wasn’t sure on some things and we needed help. We went into the store and we were greeted immediately. We waited a few minutes which was a lot less of a wait than we expected and was told to follow a representative, Bridget. Forgive me if I am spelling her name wrong. She was patient and kind and lovely. She showed me how I can help my parents next time we have this issue. In the end, my dad and I ended up upgrading our phones and saving money on our bill. She even helped us transfer all of our information. We had a very pleasant experience with her at this location. Thank you, Bridget!
Justin was extremely helpful when I needed a new phone, and he even got me a great deal on an IPad! Great service, great people. 100/10 recommend
Kasper was very knowledgeable and made this whole process painless and seamless. I would highly recommend not only him, but cellular sales. Facility was clean and everyone looked great!! Thank you guys for making this a quick and easy process. You have gained as customer for life
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