Visions Auto Glass

Would recommend this establishment to my Grandmother. I do all the car work I can myself but when I need an expert I search for the best. I happened on this place by chance after being turned away from other places who said they were too busy for the work. Jake got me right in and when I got there everyone was smiling and courteous. As I was waiting two things caught my attention. One customer came in wanting to see the old part they replaced. Steve explained everything thoroughly to the couple without any mystery. Then the manager received a call from an upset customer about a bad compressor after replacing the ac lines. He explained everything and tried to bring the customer to peace with the needed repair. What he told them was absolutely correct and it was refreshing to hear a straight answer rather than BS. Even tried to give him a discount on an already very well priced repair. I'll be back for sure.Service: Steering & suspension repair

This Place does excellant car care! They are the Dr. Vision little to all your car needs. Jake gives detailed information, making sure you understand the service tech's report of your car. Awesome prices and very quick work. Vision tire loved on my 2006 Honda and I can't be more HAPPY!! If your looking for reliable affordable care care Vision Tire & Auto is where YOU NEED 2 BE!!!

absolutely would recommend this place for if you’re in the lansing area. they also helped me understand what was wrong with my car so I never felt they were taking advantage of me. I also greatly appreciate the shuttle service making it easier to drop off/pick up my car. I appreciate darren taking me for a test drive so we could figure out exactly what I was hearing going on with my car so we could get it fixed.

The customer service was really good I give that 5 stars. However the estimate that I received I would give 1 star. I received an estimate which isn't free. They charge to look at your vehicle even if they don't fix it from them that would've cost me $2,194-$2,251 If they had done the work. Luckily I had a guy with me that knows vehicles, because being a woman I am very skeptical of mechanics. He told me that the estimate Vision was giving me was way more work than what I actually needed to be done for the problem that I had. He even asked the guy giving me the estimate about all the extra work he was including that didn't need to be done... Vision's employee gave some reason about why they couldn't execute the repair that way. I contacted another auto mechanic shop who also agreed that all the work I was told that needed to be done by Vision was unnecessary. They even walked me under my vehicle to show me everything; so I could see for myself what actually needed to be done & exactly what they would be fixing. They fixed my vehicle in under 1 hour and I was only charged $212. Along with the parts and labor having a one-year warranty. Now my vehicle is back to running good as new. And I didn't have to be ripped off by paying over $2000 more than what it actually cost to fix. I suggest if you are a woman and you go to this shop you take a man with you that is knowledgeable in vehicles because if you don't chances are they are going to wipe your bank account by having you pay for things that you don't necessarily need.Service: Auto exhaust system repair

They take great care of you. They will pick your car up and drop it off for oil changes. They will also shuttle you to work or wherever if that is something you need while you get your car fixed. Their time and monetary estimates are reliable, and if anything changes, they communicate immediately.

Terrific customer service and support. The job done efficiently and completely The front desk gave me attention and generosity. The tire repair repair holding up just fine. Great job everyone

Ok, so I want to give an honest review of all that happened during my repair. First of all, customer service was fabulous. The estimate however had the wrong price for the part. When my son pushed a little bit they looked the part up and noticed their mistake on the price we were given. I appreciated him double checking and I don’t know if that would have been caught during the final cost had he not pushed back a bit. I am thankful though that he double checked. My repair was QUICK and I walked away happy. I did catch something while I was waiting on my car and I HAVE to share this. The owner walked in addressing his employees and apologized for being absent and explained he was so busy, told the men up front that he loved them and appreciated them and gave them lunch. My heart was about to explode. It was the sweetest thing ever!!! I will definitely be a return customer because let’s be honest, I drive a Ford soooo IYKYK! ‍

When I had an alignment problem, everyone else I called was scheduling three weeks out or more, they had me in within days. Service was fast, cost no more than I expected, and they communicated the work that they did very well. Would definitely go here again.Service: Wheel alignment

Honest shop with fair prices and fast turn around times. I've used them for everything from transmission work on fleet vehicles at my former employer to routine maintenance on my personal vehicle. You won't find a better shop in Lansing!Services: Auto engine diagnostic

They were very nice. Professional, explaining what was needed and why it was needed. I left their place of business feeling like a valued customer.