Reviews
Awesome locally owned hardware store. Rented a stump grinder. Had an issue with the fuel filter, and they drove out and repaired it immediately. Great service. Thank you.
Move over, Ace Hardware! This place probably has almost anything your looking for. May be a few bucks more, but overall impressed with inventory and knowledge/ experienced staff and faculty
Never in all my years of retail consumerism have I dealt with a company with such little care for customer service. The women are rude and disrespectful, and the men are only slightly competent. In 1 full year, I tried to rent a machine from Howland's upwards of 5 times. All 5 times, I was told it was on the books, ready to go. First time out was one week. Then they called and said it was double booked. "This never ever happens, [they] have new staff, and will fix it." It was going to be one month out. Then they called again, double booked again. 2 months. Called again. Double booked. Again, again, again. I've put off major work on my land for 1 year now, because this is the only tractor rental company close to me. All others are an additional 30+ mins and even further miles away. I met Mr. Howland, he seemed nice. Gentle older fellow who seemed like he would want his store run correctly. I will NEVER AGAIN RENT OR BUY from Howland's because of the utter inability to do their jobs. I worked a desk job and as cashier for many, many years. I know they are both complicated, and working with others isn't easy. But I can tell you that I have NEVER DARED to run my job as poorly as they do here. SAVE YOUR MONEY. BUY A TRACTOR.
Always has what you need. Good selection and service
Check It Out And You Will Agree The smell of freshly sawn lumber is hard to beat
Howland's might qualify to be "the Publix of Hardware Stores." I had called about renting a sewer snake, but when I arrived, I found a 100' snake on the shelf, so I brought it to the counter. The guy at the counter from Homestead, Florida didn't just greet me, but without me saying a word, realized that I had been the one to call about a rental. He advised that they did have the rental available. Basically, the guy was paying attention! I received prompt, helpful service. Truth be told, living in Jasper and our Ace not having what I needed, I had never been to Howland's before. I reckon I'll be back. The prices were well in-line with average prices of other places, but because it is a "hometowner" hardware store, I plan to do more business with these folks.
Walked in to smiles from a very pretty lady at the counter. Sorry that I forgot her name but she was a new employee. Immediate help and walked us to isle 19 where we needed to go. At checkout the very handsome cashier was amazing. Greatshopping experience. Love Howlands.
I have never dealt with such incompetent adults. Disrespectful and lazy. These employees are a joke. They've cost me time and money with their poor communication and book keeping. If Mr. Howland knew what was best for his business, he would clean house and hire new associates. It's not like it could get any worse.
Very nice and friendly. Our go to
If Howland's doesn't have it they will order it for you and if they can't order it you may not find it anywhere else!