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Waldorf Astoria Orlando

  1. Orlando
  2. Waldorf Lodging
  3. Waldorf Food
  4. Waldorf Cafe
  5. Waldorf Spa

Reviews, get directions and information for Waldorf Astoria Orlando

Waldorf Astoria Orlando

About

Waldorf Astoria Orlando, an artful blend of contemporary elegance surrounded by Disney theme parks and nestled in a peaceful 482-acre nature preserve.

Description

Waldorf Astoria® Orlando is an elegant oasis of contemporary luxury nestled in a peaceful 482-acre nature preserve and conveniently surrounded by Walt Disney World® Theme Parks. This luxurious hotel offers guests an ambiance of stylish sophistication replete with celebrated amenities and impeccable personalized service. An artful blend of comfort and modern elegance, Waldorf Astoria Orlando has redefined the vacation experience.

The resort offers a plethora of recreational activities perfect for enjoying and relaxation. Enjoy a round of golf on our Rees Jones-designed Waldorf Astoria® Golf Club; rejuvenate in our luxurious Waldorf Astoria® Spa; or take a refreshing swim in our pools and discover the ultimate escape in a private cabana. The resort’s dining experiences are unparalleled featuring world-class dining with twelve restaurant and lounges, including the renowned Bull & Bear. Guests of Waldorf Astoria Orlando are invited to enjoy the facilities and amenities of the adjacent Hilton Orlando Bonnet Creek including their award-winning 3-acre lazy river pool with water slide.

Waldorf Astoria Orlando features 498 stylish guest rooms and suites, featuring Italian marble bathrooms, high-definition 42-inch LCD televisions, Blu-ray player with DVD/CD/MP3 capabilities, safes suitable for laptops, twice-daily housekeeping and complimentary luxury transportation to the Walt Disney World® Theme Parks.

Address: 14200 Bonnet Creek Resort Ln, Orlando 32821
Phone: (407) 597-5500
Parking: Valet
State: FL
City: Orlando
Street Number: 14200 Bonnet Creek Resort Ln
Zip Code: 32821
categories: hotel resort


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Reviews
Our anniversary stay at the Waldorf Astoria was made truly special by the exceptional service provided by their dedicated staff members, Luke, Karina, and Josh Lizzy at breakfast and the rest of the staff. From the moment we stepped into the elegant lobby, it was evident that their attention to detail and commitment to guest satisfaction were outstanding. Staff went above and beyond to ensure that every aspect of our visit was perfect. Luke's warm welcome set the tone for our stay, and Staff attentiveness to our needs throughout our visit was remarkable. Staff, orchestrated a dining experience that was nothing short of exceptional. Our room was luxurious and offered breathtaking views, and the dining experience orchestrated was a culinary delight. The Waldorf Astoria's world-class amenities, from the spa to the fitness center, provided us with relaxation and rejuvenation opportunities. Thanks to the exceptional service provided our anniversary celebration at the Waldorf Astoria was truly unforgettable. A five-star gem in every aspect, with a staff that sets the standard for excellence in hospitality.
This property is filled to the brim with incredible staff. I am absolutely blown away- easily the best service we've received at any hotel since before the pandemic began. Our housekeeper, Tatiana, made our stay special from our arrival. While the room is classic/traditional in true Waldorf fashion, there are some factors that make it a bit dated and are worth keeping in mind when comparing against others in the area. That said, both our room and the hotel itself were spotless and they were doing some beautiful renovations during our stay did not affect us. Pool is clean and well kept, and the pool staff are superb. I came for a conference and even that was top of the line. The shuttle to Disney was prompt and easy.
Amazing hotel. We were there for a company meeting. The staff was polite, accommodating and helpful. The food was pretty good and the atmosphere was amazing for the whole trip. Pro tip - get the key lime pie in the bar area *chef kiss*Rooms: 5/5
I got Engaged to my best friend at the Waldorf Astoria Orlando. It was absolutely magical! I had a complicated plan, including dinner reservations, suprising my soon to be fiance with an incredible room, and proposing during Disney's Fireworks experience out on the balcony. The team went above and beyond to deliver! Luke From Concierge was integral to our incredible experience. He got us last-minute reservations at the Bull and Bear, he walked me through all of our amenity options, and so much more! After telling Luke I needed the whole experience to be a surprise, he worked with me to ensure the valet team would secretly deliver my bags to the room while we were dining. Special Shout-out to Augusto from Valet!! When I stepped away from dinner to secretly check in, Luke was supportive, excited, and delightful. Our room was beautiful, the rose petal turn down, champagne, and complimentary desserts were a great touch! Thank you to everyone who made this possible. I was so incredibly stressed out going into this, but with Luke, Augusto, and the entire Waldorf Astoria Family in my corner, I felt as if I could do anything
My wife and I were celebrating our 11 year anniversary and our experience was not as we expected. We had reservations at Bull and Bear because it was highly recommended by friends and family as one of the best restaurants in town for a special occasion. However, what we experienced was not special at all. Upon arrival we were seated and given menu’s and water. After that point we waited almost 15 minutes before I had to ask one of the servers walking by if anyone was going to take our order. After that point, we were still waiting until my eyes locked with one of the main servers I believe and he saw my frustration and came over and asked me if anyone had explained the menu or specials and we answered no that we had been waiting for quite some time. He apologized and then explained the menu. By this point we were ready to order our food as well as drinks. After ordering, we waited for our drinks which we ordered the smoking bull. We were served the first set of drinks and then when those drinks were finished, the main server offered to get us fresh glasses for the next round and he didn’t come back. We reminded him about the glasses and then he returned with glasses full of ice cubes which the drink called for a whiskey ice block. He informed us that they were out of those particular ice blocks and this was all they had. After dining we went to the peacock alley and they had plenty of whiskey ice blocks. Overall, the service was not as expected and I was completely floored by the quality of food and customer service. We arrived for our 8:30 on dinner reservation and was not served until close to 9:35 pm. This was extremely unfortunate as this was our memory of our 11 year wedding anniversary. As for our room, it was very uncomfortable due to the temperature in the room, we sent the thermostat down to 68 and it was very warm and did not allow for a comfortable sleep. The temperature remained in the mid to high 70’s and was not a great experience. Overall, we were very disappointed by our stay. Also at the peacock alley bar, our drinks had to be made over as the original bartender made the drinks incorrectly and the main bartender noticed and saw my disinterested look and offered to remake them and then explained to me that the original bartender doesn’t normally work there. Food & drinks: Not as described and definitely not worth the money paid.
The rooms are good. Nothing wrong there, at all. Standard 4.5-5 star rooms. The grounds, however, make this hotel exceptional. They are absolutely massive. The Waldorf's pools and grounds rock, and you can quickly take a wonderful stroll to the neighboring Hilton and enjoy their grounds, too. The room service and restaurant near the lobby are outstanding. Simple dishes, like chicken, or charcuterie boards, are so well done. The location is also excellent. The Bonnet Creek area is right next to everything, but sort of off by itself, private and secluded. You will spend a bit on resort fees, but this is a very affordable Waldorf. Especially with the service and hotel grounds. Beyond worth it.
Attended a travel conference and stayed 2 nights in the Deluxe Suite with my family. We had awesome views of the Disney and the fireworks every night. The team would text me to make sure everything was good, when they could come by to clean, write hand written notes and just went the extra mile. We had a great time.Rooms: 4/5
You’d think that the Waldorf Astoria brand would carry weight - not so at this location. Check in was at 4pm, though our room wasn’t available until 4:55pm.. as we got to the hotel at 3:30pm an hour and 25 minute wait in the lobby tarnished the brand and overall stay. Staff were flustered, unpolished, apathetic and actively disengaged in carrying any semblance of a brand flag. Beautiful property and location - but it isn’t a Waldorf… it’s a Super 8 in a loaner dress..
I would like to say that we had another wonderful experience at the Waldorf in Bonnet Creek. Luke with VIP services was more than helpful with reserving a Cabana and making a very special dinner reservation. We were welcomed with a personalized welcome card, chocolates, and a complementary drink card. The service around the pools were top notch and we were checked on regularly for any needs. This is our third stay with Waldorf and we plan on coming back in August. The Waldorf provides great customer service in a time when it’s hard to find. Highly recommended.
The hotel is aged and dated and has A LOT of construction work happening inside and out, which was not mentioned during booking. The rooms are poorly maintained and do not come close to being of any “5 star” quality. The on site dining and service was inconsistent, with the inside dining breakfast in particular being awful, with terrible service and quality, but the outside dining by the pool actually being pretty good. Whilst I have been more specific in my review with the hotel directly, I will say that this is more aligned with a 3 or 4 star hotel, and that representing and pricing it as a 5 star property is very misleading, and a poor reflection on a brand who’s other properties I have enjoyed immensely. Rooms: Room suite apparently 613 was incredibly dated and poorly maintained. Food & drinks: The food and drink selection is basic, and incredibly poorly done inside, but well done outside at the pool bar.
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