Walgreens

Go literally anywhere else. The pharmacy isn’t open inside and there were over 20 cars waiting. Unacceptable. If you’re not staffed, don’t offer service. While there are plenty of other good pharmacies in Sherwood, you’ll save time driving to newberg and back. Literally anywhere else.

Horrible customer service. Told me to bring in my packages for the FedEx drop off. After explaining they are very heavy. Waits until I bring the packages to the counter. Then let’s me know if they weigh more than 50 lbs they can’t take them. Thanks this could have been avoided. I will try to avoid this location as much as possible. Also nobody will pick up the phone during regular hours.

The photo quality of my graduation announcements were less than perfect. Without hesitation, Britney took it upon herself to make it right. She spent an enormous amount of time and patience to help me achieve the perfect quality. Britney went above and beyond to fix the photo issue - and I’m pretty sure it was her day off! Every employee I interacted with was extremely friendly, and an absolute joy to be around. Thank you thank you! I hope you ladies have a great rest of your day!!

Someone threw a drink against the pharmacy drive-up window over a month ago and no one has cleaned the smudge off the windows yet. Gross! Foot deep potholes in the parking lot. Is Walgreens going broke? Can’t afford any upkeep?

Surprised this location maintains its 2 stars, considering I've been sitting in a line which wraps around the building for almost an hour. The problem here is not that the inside counter is closed, the problem is that they let me send my prescription to this location in the first place. There is a 1 hour window when I am able to come and pick up my prescription, so I won't be told to "come at a different time." There is nothing trivial about people getting the meds they need, which is why I think you should inform customers of this predicament before accepting a refill.

This is my first ever Google review but with walk up closed I waited 1hr 40min to pick up medications....only to have them partially fill one with only 5 days worth! This is ridiculous. Now I have to do it all again just to get my full prescription? While the staff are kind and this is not their fault ...I can not imagine they are enjoying their jobs any more than the customers are enjoying the "service" this pharmacy provides. No wonder they can not retain staff.

It is unfortunate that Walgreens Pharmacy is not able to provide any service, closed for days and no answering phones. I would recommend going to the one in Newberg, don't go the one in Sherwood.

i have been on hold for over half an hour with the pharmacy. i also used to work here over a year ago, so i know just how disorganized and terrible the management is here. it’s absolutely the worst, most disrespectful, frustrating, and overall awful place i have ever worked for or tried to get my prescriptions from. it’s this sherwood location specifically that just can’t get their stuff together. i feel bad for the high school students who get a job here and have to find out just how horrible, rude, and demeaning the manager is here. there is absolutely nothing good about this place.

Pharmacy has had one working tech the last three days. Drive thru is closed and the line inside is hours long. These are people going without their medicine because Walgreens doesn’t pay a living wage. Corporate needs to pay their employees better to retain them! Switching my prescriptions to another pharmacy.

Took 40 mins just to get to the pharmacy counter & be told our prescription wasn’t ready. Only one person working both the counter and drive thru he was great & running around like a chicken with his head cut off while 3 others hid behind screens filling prescriptions and not helping customers. It was the worst customer service I’ve experienced. It’s one thing to be short staffed, it’s another to just not help customers. They could have helped the lines in 10 mins and been back to what they were doing. Never have this kind of wait at Rite Aid.