Reviews
Karlene in the pharmacy is extremely rude. She needs to be re-educated on customer service. She claims she was rude because she was the only one in the pharmacy working by herself, but that is not the customers fault. Half of your customers is sick and in pain, she showed no compassion with her rudeness. She was not sorry and she does not care about her job at all. She should not work in a pharmacy if it’s too much for her. She needs to be retrained immediately
Disrespectful cashier and manager. The cashier act like she is not getting paid enough to do her job. The manager is a young female with a unpleasant attitude and facial expressions. They’re very impatient and hostile. Don’t plan on returning back there.
The photos say enough ..... their restrooms are totally DISGUSTING with BIOHAZARD everywhere!
I will never set foot in a Walgreens pharmacy again. They lied to me and we're hostile when I called them on it. I needed a refill a few days early, because we're going on vacation. I spoke with the pharmacist in person, was assured it would be no problem when I showed up to pick up not only did they refuse to fill it, but offered zero help to resolve.
This is the worst pharmacy I have ever been to, and it's in a really scuzzy neighborhood, so the clientele while you ALWAYS have to wait, is shady to say the least. I live on Singer iSland with no car, so I have to Uber there once a month to pickup 4 scripts. Two months in a row I got emails saying my scripts were ready only to get there and they were never processed and have to wait. Fine. But the first time I waited an hour and a half before leaving only to have to come back the next day because they are so slow & do not care. Today, after once again receiving emails that the scripts were ready, I arrive to be told 2 of them are too soon to be filled and they turned me away. I explained I received the email notification 4 days prior, and with no compassion for my situation, they told me there's nothing they can do. Yes there IS something they can do! They CAN be more accurate with their notifications, and if one goes out, call the patron and left them know it was an error. But that would take care & concern. They CAN be empathetic and apologize, but they all have dead shark eyes and do not care. They are ALL uncaring, going through the motions, and VERY FREAKING SLOW. Last time I waited so long I saw a heroin addict come in asking for syringes. She was filthy and her arms were ripped up and had open sores. If that is what you want to see when you inevitably will have to wait for your scripts, this is the place for you! Otherwise, if you dont want to get depressed waiting in this Walgreens that is a trash hole, find somewhere cleaner in a better area where the workers actually care.
Everyone who works here seems to all have a bad attitude if they don't like they job they need to quit everytime I've been in there someone always giving me attitudes or some nasty faces like I'm the one who told them to work there
Terrible pharmacy staff! I dropped off my prescription at noon came to pick it up at 530pm. Waited about 15 min in drive thru before being acknowledged only to find out my prescription was never entered and the bottle I dropped off had been thrown away. They had no knowledge of my prescription and the tech had the audacity to give me a nasty attitude, when the pharmacist came out she was apologetic and informed me there had been a change of shift at some point after I dropped off my prescription. NOT AN EXCUSE! So change of shift means toss all pending requests? Ridiculous... terrible experience.
I attempted to phone in a prescription to this pharmacy earlier today and was on hold for over 15 minutes...no one ever answered; this is a business model that will fail VERY quickly if all physicians are unable to reach a pharmacist or pharmacy tech in a timely fashion. As I am out of my office today, I will electronically prescribe this medication tomorrow. Extremely unimpressed with the service here...
Pharmacy is an example of what a pharmacy can be. Extra care with responding to individual needs and following through. And patience with navigating our current health care insurance complications. Especially Carolyn. They go the extra mile as a provider. Thank you!
All you have to do is let them know inside that people are asking for money outside and they run them off. Most of the staff is very good but like anywhere you have your slackers. I've been going to this Walgreens for years and have never had a problem. Sometimes you have to wait for your prescriptions because it is a VERY BUSY place. They serve alot of people. Be patient, they really do care about the customers they are overwhelmed with how many customers compared too staff. I do agree they need MORE HELP IN THE PHARMACY!!! All in all it is one of the better Walgreens around. The 45th Street store is horrible, they won't be busy at all and you'll be sitting there waiting forever. Till they get done on their cell phones or whatever it is they are doing.
