Walgreens - Oconomowoc

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Description

Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-Su 12am-12am

"Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.Pharmacy Hours: M-Su 12am-1:30am, 2am-11:59pm"

Address: 1021 Summit Ave, Oconomowoc 53066

Phone: (262) 567-9173

Website

State: WI

City: Oconomowoc

Street Number: 1021 Summit Ave

Zip Code: 53066

categories: pharmacy / drugstore

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Reviews

I don't think I have ever had a positive experience at this location. Employees are rude, slow, and there are never enough employees. They can't even manage to send me a prescription to my home when I ask for it. The girl on the phone that I spoke to insisted that I needed to request my medicine online for delivery, which is not true. I asked for a supervisor and she would not transfer me or even respond. Very typical for this type of service.

Customers services absolutely sucks. I had a question about refilling a prescription and the person who I was talking to in the pharmacy hung up on me. It’s like pulling teeth coming to this location and speaking to someone.

Done shopping at any Walgreens. Such a scam now this digital coupon. Need to take all these steps instead of marking down and honoring the price that displays. Better read the fine print now. Ever since they changed their ways a few years back they have gone downhill. Just a way for them to make it more difficult for consumers to save money. I don’t even know why I bother to shop here and have rewards with them.

This pharmacy and the people that staff it are beyond unacceptable.  I went in to fill an antibiotic prescription for my infant child with a serve infection.  I stood at the window for 20 minutes without being acknowledged or offered any kind of assistance.  The actual pharmacist was busy being extremely rude on the phone to a customer that had a question about their medication.  Finally I left to go to another Walgreens, their pharmacy had closed at 8PM.  The store was open but no pharmacist was working.  I learned that from Google and didn’t see a single employee working in that store, including the register.  Thanks for sending me home empty handed Walgreens.  Here’s a couple of pro tips for corporate: If you want to run all the small pharmacies out of business then staff your stores with an adequate number of employees.  I imagine this will take a bit of time, so in the interim you should hand out lawn chairs up front so your customers could at least have somewhere semi comfortable to sit while they’re waiting for assistance from your staff.  0/5 stars.  I’m beyond grateful to use a local pharmacy with pleasant, knowledgeable employees that actually want to help me.

Every single review on here for this Walgreen's location/pharmacy is 1-star for a reason.  You will likely wait 30 minutes or longer regardless of how you try to pick up your prescription at this location.  The drive thru will allow one car to sit at the window for 30+ minutes while numerous cars sit behind them, and while there are signs that are tipped over and are sitting in the other drive thru lane preventing people from using the second lane.  How it is even legal to create a traffic jam like this is beyond me.  What would happen if someone had a health emergency and they were parked in by cars in front and back of them?  If someone were to die while waiting in line, would Walgreen's be responsible?  Either have them mail your prescriptions to your home, which requires more planning to ensure you get them on time, or have your prescriptions filled anywhere other than this place.  It is the absolute slowest pharmacy location on the face of the Earth.  The people are nice enough, but this has been the situation at this location for years, and there's absolutely no sign of things improving.  Today was my last attempt at having a prescription filled here.  I'm transferring all future refills to a local hospital that has no issues filling and distributing prescriptions in a reasonable amount if time.  Hard to believe tat this is considered acceptable by whomever runs this location.

Nothing about Walgreens works.  The app fails and gives false alerts.   The virtual operator is a liar .   Manually visiting 3, 4, 5 times is the only way to execute a refill at the corner of disfunction and failure.

I work for a physician's office, and we regularly call here. They are very rude, yell at people on the phone, take over you as you're trying to explain, and then hang up on you. Very unsatisfied.

This has to be one of the worst functioning Walgreens. Most wait times to get through 3-4 cars in the drive thru is 30-40 minutes. Inside at the counter is no better. They have 4 check outs but rarely have more than 1-2 people taking care of guests.

The young man who works in the photo area has a major attitude. Every single time I have went up to the cash register to check out he acts like I’m bothering him. No communication reciprocation, no eye contact ,horrible body language. Why work a job you hate so you can make everyone else feel uncomfortable? Just go grab your items at Kwiktrip. Everyone is friendly there.

Worst drive-thru I have ever been to. Only 1 lane working most of the time, ridiculously long wait times, and no one thanks you for your patience. Oconomowoc should expect better than this dump.

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