Walgreens

I’m going to start this by saying that me giving any Walgreens a three star review after recent experiences is akin to me giving pretty much any other company five stars. Due to a mistake by Rush-Copley, my ER prescriptions were sent to this location over 30 minutes from my house, and one of them could not be transferred to the CVS on my block. It took multiple phone calls and several days to actually confirm that anything was even here because the first tech I talked to told me that nothing had been called in, and then they billed the wrong insurance… But I finally got everything figured out. I am legitimately surprised that any Walgreens could be even this efficient, and this one still made multiple mistakes. The pharmacist on duty was very friendly and surprisingly helpful considering the first tech I spoke to left a lot to be desired.

Manager female with black hair was seeing another much older female employee out the store front and this older employee looked to be getting fired in front of other coworkers and customers right at the front of the store. Honestly looked like she was getting berated. This was very distrubing and im very upset. I dont feel comfortable going to this location anymore. This is so unprofessional!!!!!!!

Slowest pharmacy ever!!! The employees at the pharmacy are rude and could benefit from more training or some training in general *8/23 update*- Picked up a new prescription today...box said it expired 5 months ago

Every time I make an appointment at the pharmacy, I have to wait 45min to an hour even if they're not busy. The staff's attitude when you ask about the wait is dismissive and condescending. It's always an incredibly disappointing and unpleasant experience. Why even take appointments if you're going to be this disrespectful of your customers' time?

I wish I could write 0 stars as that would be more accurate. The people in the main part of the store are wonderful, it's the pharmacy that's terrible. They ignore you at the window instead of saying "I'll be with you in a moment." Or something polite, you will be sitting waiting. I waited twice for 30 minutes only to be told my prescription wasn't there. Crazy as I had received phone calls that it was. Just go to a different Walgreens for your pharmacy needs.

I feel bad giving this place a 1 star review because the front end employees and pharmacy techs are actually incredibly nice and helpful. My issue is that the pharmacists here have on several occasions tried to refuse to refill my prescriptions without any valid reason. I’m not talking about controlled substances or anything that could potentially be abused I’m talking about things like thyroid meds, rash creams, etc. The reason on almost every occasion has been the pharmacist overstepping and trying to question the doctors’ decisions. This practice is really unprofessional and potentially dangerous.

Absolutely the worst pharmacy I have ever dealt with in my entire life. Their phones ring and ring and ring and then I hold on hold on hold and then I get hung up on. Basically this pharmacy is absolutely worthless except for generic medicines. They need to hire more staff, but nobody probably would work there because the pharmacy sucks so bad, I would never ever recommend this place to my worst enemy. This place should be condemned. GRADE= F-

CHOSE ANOTHER LOCATION PLEASE!!!! This is the worst Walgreens I’ve ever been! All of the reviews give this location 1 star, and I agree. Today we had 2 appointments for 2 Covid 19 booster, we got there 10 minutes prior to our appointment. It was only one person at the register, answering the phone, drive through pick ups, and doing everything, she could not find my registration that I did on line, I did both, but she found only one, so I had to do mine again; it takes 3 minutes to do it; finally, 40 minutes later the pharmacist called me and gave me the shot, I asked about my appointment, why so slow, she answered “ we have a lot of things to do” also she added “complain to corporate” Latricia B apparently did not care about time, only one person in front of us for a vaccine, but we were there from 11:50 to 12:30 , 40 minutes, for a shot that takes 5 minutes. I am sure I will never get back to this location, ever. And I will complain to corporate, like Latricia B suggested.

This pharmacy is terrible!!! It doesn't matter what you go there for, there is always an issue. They are always backed up, or out of the medicine. They don't even tell you that it needs to be ordered until you go to pick it up. I have wasted hours of my life waiting in line, their drive up and on the phone with this pharmacy. Go to another pharmacy if at all possible!!!

I’d give this Walgreen’s pharmacy 0 stars if I could. Over the years the pharmacy has gotten worse and worse, between their lack of customer service and routine errors in fulfilling Rx’s, I’m not sure which is worse. Today is my 3rd return trip in attempt to REFILL a simple script that I’ve been getting for years. An older gentlemen behind me in line heard my issue and said “Good luck, it happened to me here last week too.” It’s time for me to go to ANY other Walgreens or competitor for refills.