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Reviews, get directions and information for Walgreens

Walgreens

Description

Walgreen Co. is the leading U.S. drugstore chain. We want to be the nation's most convenient healthcare provider across our 7,500+ stores. Make sure to download our award winning mobile app and refill prescriptions by scan in under 20 seconds.



"Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.Pharmacy Hours: M-F 10am-1:30pm, 2pm-7pm"
Address: 690 Martin Luther King Blvd N, Pontiac (Michigan) 48342
Phone: (248) 745-8495
State: MI
City: Pontiac
Street Number: 690 Martin Luther King Blvd N
Zip Code: 48342
categories: convenience store, pharmacy / drugstore



related searches: CVS Pontiac, IL, Walmart Pontiac, IL, Rite Aid South Lyon, CVS South Lyon, 24 hour pharmacy near south lyon, mi
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Reviews
Tell me why I go to get my meds before work and there are men standing 2 feet apart all over in front of the counter, one sitting, one standing agaisnt the wall, and another standing away from the couner 4 feet. So, I walked up to the actual counter and they said "Did you just walk passed all these people in line?" There was absolutely no line and I would hope to expect better customer service from a pharmacy tech in her 40s.
I wanted to give a shout out to one of the pharmacy techs, Robin. Without me asking, during a busy time at lunch, she took the time to correct my son's prescriptions in regards to insurance coverage. I can't say enough how much I really appreciated her doing so. Totally made my day! Thank you so much.
I’ve been waiting in the drive thru for 30mins for my meds. This line has only moved one time. Seems like this is becoming a every time thing now, how much money you want to bet I get to the window and they are going to tell me it’s going to be a 20-30 minute wait! Every time they are like this I’ve been using this pharmacy for years now, and I’m done will be switching to cvs ASAP. Just shut this bogus place down already, everyone in it is a joke!
The store staff and manager at this location is horrible. If you need to fill a prescription go somewhere else. I know I will never send my prescriptions here again. The store staff needs to be retrained on how to treat customers bring in new management and hope for the best. Losing customers quick
It was the worst experience with the pharmacy I will ever see again. Thursday I was trying to get my scripts.. Nothing. Later on the following Monday morning I tried again... I finally got them after 6pm. It's not okay to go without my scripts if I am having seizures because of the pharmacy can't get it together. I am going to be able to do something with the case of neglect. It's principle that your life matters. Stay away from the store!!! I'm just laying down the truth.
Ugh I really hate posting these things but after last week and today, I'm really annoyed with this location. After using them for a lil over a year now, I use to question why the reviews were so bad. Sure they're pretty busy at times and you have to wait in a line but besides that I usually never had an issue. However, starting last week because of a lot of medications being on back order throughout the country and whatnot, they have been very rude and impatient when I try calling and asking about it. Then today, they didn't even answer AT ALL. I mean I tried calling like 10 times today. It kept saying either 1 "There are more than 3 callers ahead of you" and I would wait it would start ringing and ringing then make a sound like someone picked up only to be hung up on. Or 2 It would say "There is 1 caller ahead of you" in which case I'm like ok cool maybe they're actually taking care of people only to have it ring again like 50 times literally to make that same sound and be hung up. This happened over and over again today. I can't even get a hold of them to ask a freaking question. This is totally unacceptable considering on Walgreens own website they say "if you need your prescription call your pharmacy and let them know" is total BS. Now there are a couple of the ladies that work there that are okay and nice but overall, it's been very off putting lately and not friendly really...I went to Walmart's Pharmacy for first time last week and it was like night and day in customer service. PS- Off topic a bit, I've worked in customer service before and I am always friendly as can be to others that work in it because of that fact. I understand the frustrations that customers can cause when something isn't your fault so I'm respectful for it. I expect to be treated the same. Especially treated the same because of that.
Love all the different things they have in the store a little expensive but it's still a great store with many different things you can buy.
I see why they have such low ratings. The pharmacy is a joke and they act snotty on the phone when they dont pick up and hang up right away. Those employees are in the wrong line of business.
This pharmacy needs to be shut down. They are scandalous they don't care about anyonem they think it's a joke it seams like. That they are playing with peoples health. If my wife doesn't have her meds she gets sick. They could care less. They fill it 3 days late the last 3 months in a row. Someone please shut these people down. They harm people more then they help
They are at least consistent . Slow and very slow. Such a big company not being open weekends ,no excuses.short of help, Maybe it’s Pontiac or the staff.
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