Walgreens

They are out of my husband's prescription every month. It's a controlled substance that not a lot of people take and yet, they can't remember to order it. I asked nicely why it's always out of stock because I thought there might be a shortage or some other explanation and the guy just told me to transfer to another pharmacy. Even the employees know the place is terrible. I've been a loyal Walgreens customer since 2008, but after 3 years of getting wrong prescriptions, prescriptions being out of stock, prescriptions never being ready on time even if you order days in advance, insurance information being screwed up monthly, and an employee telling me to take my business elsewhere, I just might. Edited to add we switched to Usave and haven't had any issues.

I placed an order on the Walgreen's app for in-store pick up. When I showed up and told the employee I was there for an in-store order pickup, she asked me if I had placed the order online, if it was a curbside pickup, or if I had it shipped to the store from online. The item I had ordered was not in stock, so it was replaced with an additional item, but I did not want the replacement. I get that item counts can be off in a large inventory in chain stores like Walgreens, but I was not impressed with the staff. When I tried to explain that there were similar items to what I had ordered, but that they would not ring up at the same price, she told me "No, what I replaced your item with is the same price." I explained that I understood the item was the same price, but the item that was truly comparable to what I had ordered was probably not going to ring up the same, and I would just cancel my order. It's a cold day outside, and the holidays are stressful, but a little less huff-and-puff, and a little more customer service goes a long way. Target, Hyvee, and 5 Below have way more personable employees.

Google said it was open 24 hours confirmed 9 weeks prior, so we took our kid to immediate care for a strep testing on the other side of the road. When we came to pick up the prescription for antibiotics we were told it will take an hour the pharmacy was closed. Walgreens associate did not know when they will reopen.

Medication was always withheld and I was told it wasn’t covered by my insurance when I knew it was. Switched over to USave pharmacy and now have no problem getting medication.

The day of a snow storm 15+ in I got pink eye. My doctor put in a prescription. I called twice to make sure it was ready and was told the second time it would be a 30-45 min wait. I braved the weather and passed many people who were stuck on the way to pick up my meds. I showed up about an hour from the second call only to be told “We just got the prescription order in, it will be a while.” After telling them I spoke to them twice on the phone, they denied ever talking to me. I am now sitting in the middle of a snowstorm waiting for them to put some medication into an envelope. I will be speaking with the manager

Unprofessional and unorganized. We called three times 2 weeks before, day before, morning of for passport photos to sure make an hour before our passport appointment at 10:30am was sufficient amount of time and was told yes each time. However when we showed up, we were rudely told that that was not possible and they would not be able to have them printed until evening at the earliest. So now have to cancel passport appointment we scheduled weeks in advance. post office photo services were down.

Hate hate hate this pharmacy. Only one in town that demands authorization with insurance. I pay with my hsa anyway. So i call around for a medicine that's always out of stock. They have some. I immediately call the doctor who immediately submits the order. Then half a day later they send me an automated message that they can't fill the order until insurance authorization is complete. So then they bump me out of line for the medicine apparently, because I call immediately and tell them it's cash pay. Show up to pick it up and they gave it to the next in line. This place is such a waste of time.

I came to pick up a prescription and was told to come back later so they could fill it because apparently it wasn’t automatic refill. Came back a half hour later and was told they wouldn’t have it in until Wednesday. Don’t see why they couldn’t have checked when I was there the first time, very frustrating. They are always unorganized and unprofessional. I will be finding a different place to get my prescription.

There is. Really rude front cashier. She's insulted me the last couple times I've been there.

If you like waiting hours and making three 3 separate return trips to pick up one 1 prescription then this is the pharmacy for you . they will offer you a seat but there were no available chairs. Also remember to keep asking if your order is ready because they do not think to call your name when it is. They finally saw me sitting well, standing there at closing time and asked me what I was waiting for...