Walgreens

DO NOT RECOMMEND PHARMACY AT THIS LOCATION! If I could leave 0 stars I most definitely would. I can understand that meditation shortages are a thing. That is what it is, here’s what gets me. After waiting a week for my prescription due to a shortage, I called Walgreens today 10/4/23 @ 4:08 PM. I spoke with the pharmacist and he informed me that the medication was there, and he would fill it. He stated that it should be ready within an hour. I went to Walgreens at 5:30 PM 10/4/2023 , waiting about 15 minutes in line, and when I got to the counter I was informed that the prescription was not ready yet. When I asked about how long , they told me 15-20 minutes. I went home , and came back to Walgreens around 6:50 PM. I waited in line for another 40 minutes. When I got to the window this time I was told it was not ready. I explained that I leave town tomorrow, and I needed this medication while I was traveling. The assistant stated she would go get her manager, a few moments later another Walgreens assistant came to the window the same one that told me 15-20 minutes and very rudely said “The pharmacist said it will be a hour and a half”, she then sat there with a snotty grin on her face. My whole point in this review is that the pharmacy staff thinks it is a game and/or funny, I have went through this with Walgreens time and time again. Unfortunately it seems this particular store is one of the only ones who consistently has my medication. These staff members don’t seem to understand the seriousness of some medications for some patients. I didn’t catch the name of the particular assistant, but you should honestly be ashamed of yourself. If you DO NOT know when the medication will be ready, just say that. Instead of allowing me to waste my whole evening , and half a tank of gas…

I was in line minding my business waiting my turn as guest were ahead of me . The cashier must have told the current customers she was going to take more guest because she pushed their things to the side then looked at me gestured and said i can help u now. So i come up they are still in front of the register i am off to the side with no counter space. So i look at the customer that was there and said excuse me can you scoot over so i can get checked out. The associate in the glasses said that was rude. I said how is that rude because I’masking for space she said well i thought it was rude. Then the cashier proceeded to say well i was helping them first i said then why did you tell me to come up if you were still helping them?? But The customers never said or did anything to make it seem like they were disrespected. The customers actually just scooted back. After the associate said i was rude the customers said no its ok its ok and left the store. I told the associate to get her manager as she was going back and forth with me. Tell me why when the manager walks up the girl is turned around because i had to tell her to stop arguing with me as we wait for the manager. So she is turned around when the manager walks up and can you believe she is CRYING!!! The manager which is the one without glasses didn’t even ask what happened. Didn’t apologize for her associate instigating a situation because she never listened to what i was saying. She said anyone who makes my associate cry … i said you dont even know what happened. She shooed me out the store saying take it up with corporate the number is 1800 walgreens.. i said can you write it down she says you want to me write down 1800 walgreens. Yes because of you give me anything false that shows how wrong yall are! And proves facts the whole staff at walgreens was flat out the disrespectful and honestly racially profiling. If i were not black that manager would have listened THE END! I cant be heard because she is crying really, you should hear what i have to say then later ask your associate. The whole thing was unsettling. I didnt know it was rude to say excuse me can i have some space, and all honesty the cashier should have scooted down the guest. How are you ringing me out and another customer is in front of the register??The 1800 number is weird its too many letters i guess you have to type walgreens til you get to 7 numbers than stop like really ?. I mean what turns into a few minutes in Walgreens ends up turning into a nightmare. I dont understand why the associate thought it was ok to speak for another customer who said nothing. And passing judgment instigating a situation that wasnt one. And the manager was looking at me like i did something wrong just because she was crying. But the cashier passed judgement on me for someone else who didnt even have that judgement. Smh walgreens i really hope this gets dealt with because how dare an associate start trouble start crying and the manager says anyone that makes my associate cry.. that is unbelievable!!!!!!!!

Absolutely the WORST Walgreens I’ve ever used. Filled out everything online and made an appointment. Got there on time - Waited to register for a COVID vaccine for over 1/2 hour - just to register. Then another 1/2 hour to finally get the vaccine. Would give negative stars if I could.

Avoid the drive thru at the pharmacy on Fridays. Actually talk to a voice at night to make sure they're open at night. 24 hrs is now a hit or miss. Don't waste your gas and time if you don't have to. Get the APP to make sure your script is ready. Don't go by the time it says it'll be ready. Make sure the APP says it's ready for pick up. Shawn and Eric are my favorite pharmacist. They are friendly and helpful. I would give them 5 stars but COVID has taken away their reliability with store and pharmacy hours. If your Dr needs to call in a script on a Friday try to get them to do it before 2:00. Anytime after that is a risk of not having your script all wknd. They won't be able to get through either. Most importantly, if you need to go to the drive thru use your bathroom at home before you drive over. I've had to wait as long as an hour while people get Covid test.

Waited15 minutes in line to pick up my girlfriends prescriptions for an antibiotic and pain medication 2 scripts totalafter she was discharged from the hospotal at 11am on a Saturday. I pick up what i thought was both amd see i only have the antibiotic. Back in line for another 15 minutes and tell the associate im missing her pain meds. She is helpful and friendly bit tells me the med is on back order… that seems like that should have been told to me by the first person 15 minutes prior. The pharmacist tells me he can order it for Monday MONDAY for a new script for pain medication. I said what does that do for her til then ??? Cant transfer the prescription to another store due to some reason and we should have been alerted prior to me coming in hours later to find out it wasnt available for a med thats needed A text or call from thw pharmacy would have helped so that we could have gotten a new prescription at another store. Also my girlfriend was on the phone on hold for 37 minutes prior to me getting in line at the store. Very poor customer service on the pharmacy's part.

i don’t even make reviews…but they need a whole new pharmacy staff. ASAP. I called them earlier in the day to check if my prescription was ready they said yes and to come pick it up. Once my family got there to pick it up, they told them it wasn’t ready and the medication is on back order and I should get it filled somewhere else. I call three more times.. no answer. I then call the store for them to transfer me to the pharmacy because that’s the only way they’ll answer the phone. The lady then tells me again that it’s ready to be picked up. This time it was actually ready. On top of not knowing what they’re talking about they’re lazy and ignorant because all they had to do was check the first time I called. If I could leave 0 stars I would because to be playing with peoples medication like that is crazy.

Pharmacy is terrible, my 3 month prescription is always short by at least a week or two. First time I could see it as a mistake, second time I worry, all other times I know it's on purpose. I have to count my prescription right there in order to make sure it is correct which it never is. This time I told the girl it was short, she went and "counted" it, and gave me the exact amount back. Unfortunately I still have 1 refill left before I can switch and never use this pharmacy again.

The pharmacy staff was amazing however when checking out up front the cashier Thomas was really rude to me. I understand that you have spinal cancer and are in pain but that doesn't give you a right to be mean to a customer who is just trying to figure out their payment stuff. I got no clear instruction. I was being rushed. Even after the customer behind me was totally understanding. I wasn't even able to have time to process getting another thing that I needed due to being rushed. I doubt ill be using this walgreens again.

The pharmacist/staff would not vaccinate me. I made a 8:15pm appointment and came in. There were 5 people in the pharmacy and no one would do it! What a joke. Edit: today is 8/13- I called the pharmacy, was on hold for 15 minutes- then they took me off hold and hung up without saying a word to me.

Why are you closed every night after 11 but claim it's 24 hours. 5th time coming here in middle of night in past 2 months & no staff. 4 other cars were in the parking lot with us. We spoke to the people who were also waiting and they said that they were trying to figure out what was going on also because they keep coming here in the store is closed at night. Can someone please clarify why there is a sign posted on the door that says change of hours 24 hours but there is NO ONE there.