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Reviews, get directions and information for Walgreens

Walgreens

Description

Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 9am-9pm, Sa 9am-6pm, Su 10am-6pm



"Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm"
Address: 4655 E Sunrise Dr, Catalina Foothills, Arizona 85718
Phone: (520) 917-0556
State: AZ
City: Catalina Foothills
Street Number: 4655 E Sunrise Dr
Zip Code: 85718
categories: pharmacy / drugstore


Opening Hours

Monday: 07:00 - 22:00
Tuesday: 07:00 - 22:00
Wednesday: 07:00 - 22:00
Thursday: 07:00 - 22:00
Friday: 07:00 - 22:00
Saturday: 08:00 - 22:00
Sunday: 08:00 - 22:00

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Reviews
This busy Walgreens location is at the end of a strip mall. If you are coming from east Sunrise Dr, be prepared to do U-turn at Swan, and then take the driveway in immediately on your right. It is a nice area, so the location reflects that -- clean and organized. The drive-through, however, gets busy -- and, I mean really busy. Initially, there is also no way to get out of the drive-through line, if you have entered it. Then, once you get a chance, you practically already at the window anyway. The staff is super nice and polite, professional.
Wallgrens says prescriptions ready then not when I arrive. I sometimes wait several days as prescriptions have not come in from Phx. They said they would have all prescriptions organized to pick up at one time but they aren’t. They stopped texting when prescriptions ready. The CVS manager is present and always offers to help. Other than that a great location.
Too bad that I can’t leave a zero star review. Unfortunately my new insurance requires me to utilize Walgreens as a provider…I called to ask them to transfer my family’s prescriptions/profiles from CVS and was harassed by the pharmacist and talked to like i was an idiot. When I stated that ALL I needed her to do was to call CVS to have the profiles and prescriptions transferred, she continued to ask question after question and get annoyed and shared that she had to “spend more time helping me than anyone else” and that I would need to continue to give her the information that was readily available if she would have just called the other pharmacy as requested multiple times. She was incredibly rude and disrespectful and I am absolutely dreading having to deal with them again. Horrible service and unacceptable “customer service”
Worst pharmacy my family has had the misfortune of dealing with. Plenty of pharmacists behind counter and they don’t make eye contact with customers lined up. They work really hard at avoiding do their job. And they all are obese. Real healthcare heroes!? Now they are closed weekends and keep bankers hours a couple of days per week. Sweet gig if you can get it.
Despite what all of the entitled old people in line might complain about, this store is great. It's clean, well-stocked, and the people at the counter are honestly doing their best to serve everyone. It might be understaffed at this point in time, but that is no reason to fault the people at the registers. Today, I came in for a photo order and witnessed a bunch of rude and entitled customers complaining to the young man at the counter about the wait time. He handled it well. This guy was doing all he could to help every single person in line.
Worst Walgreens ever. They call you that your prescription is ready, you wait in line for 30 minutes, then they tell you it is out of stock.
The pharmacy is horrible when it comes to processing prescriptions. I always have to call because the automated system never gets it right. Then they say it’ll be ready in 30 minutes, only to usually show up a hour later and they still have not completed it. Expect 5-8 hour wait times from when you leave your doctors office. HORRIBLE!
I couldn't give a zero star review, but my trans child was turned away from getting his gender affirming hormones prescribed by his endocrinologist. There was some discussion inside before they told him that his prescription was put on hold and that his doctor needed to call the pharmacy, not the prescribing doctor. I went in to speak with the pharmacy manager the next day and was told that the prescription had been cancelled. I explain that it was cancelled because it had been sent to another pharmacy that would fill it and wanted to know why it was put on hold. After a few minutes I was told it was because they didn't have current insurance on file, however they never asked my son for his insurance card. I have spoken with Walgreens Corporate and told that my son should've been asked for his insurance information and they'd call me back after looking into the matter. Before I went in I hoped there would be a good explanation for why my son's prescription wasn't processed and I left not feeling any better about the explanation.
Honestly the worst pharmacy in the foothills. Extremely slow, more times than once this pharmacy has had issues filling a prescription on time. Some cases days later. There doesn’t seem to ever be a sense of urgency or understanding that people rely on their medications and do need them in a timely manor. Even have had problems with them taking over 24 hours to fill something for my toddler. Convenient location and kept very clean but if you need a pharmacy I would 100% recommend a different location.
Tonight I called at 8:51pm understanding that the pharmacy closes at 9:00pm. I was on hold with their n hold music for 5-6 minutes and then the phone began to ring. At 8:59pm someone picked up the phone and immediately hung up. So much for customer service! Very disappointing.
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