Walgreens

This store is ridiculous! It has the absolute worst pharmacy. I spent 20 minutes wandering up and down their isles looking for a simple bottle of diretics for a client. The temperature outside is 53, which is like a nice spring day to us and they had the heater on full blast. I even went up to an empty consultation counter just to quickly ask where they were located after already wandering up and down the isles for 15 minutes and the clerk became agitated and literally shoved her whole body out of the opening at me saying, "can you please give us a minute Yes, I'm autistic and cannot stand certain things that would not affect most people but I still felt that behavior was inappropriate. After she helped who she wanted from another line, she didn't even bother to help me. She just stood there talking to a co-worker, obviously not busy. I had to ask my client where the pills were.

Extremely rude and unpleasant employees at the front. My walgreens receipt says I can return purchases within 30 days to ANY walgreens. Guess this isn't a real walgreens. Best to stick to business in ABQ, Edgewood just isn't worth the hassle.

Drive thru has been "broken" for a solid month, maybe two. Hey Walgreens in Edgewood....what exactly do you need, a new speaker? A new transfer box? Let me know because I will hop on Amazon get it ordered. Ridiculous.

Excellent customer service! Was there for scheduled vaccination and was checked in promptly and with a friendly smile. While waiting I witnessed the entire staff helping others with issuing prescriptions and advise along with location of OTC items as well.

Great and convenient for quick shopping although prices can be a bit pricier they tend to carry specialized items that aren't available locally. Store has excellent customer service! The pharmacy has had its problems. I went through the drive-thru and was told to go back around after an hour long wait. Then, the 2nd time thru they refused to give me my prescription stating it was expensive and my insurance didn't cover it anyway. Went to Walmart and paid for meds without issue. I tried the pharmacy again 1030am and was told I had to wait a couple hrs to let prescription process. Went to the drive-thru 2pm again and they claimed it hadn't been sent through at first and then "found the fax" told me to return in 45 min or so. Returned around 5pm, waited 80 minutes in the drive-thru line only to be told to "go around again". I told her the meds were time sensitive and I'd been waiting since morning. She kindly spoke to the head pharmacist and issued my prescription.

My OTC card didn't go through. They wouldn't check why with one genius telling me that OTC didn't work for Visa backed Spendables cards. The fellow was arrogant, lazy, and ill informed, no doubt they'll promote him.

Slowest pharmacy ever. It is not unusual to wait in the drive through for 20 minutes. Terrible.

the pharmacy is incompetent and horrible they waist your time telling you your prescription is ready when the haven't started it when you get there they tell you it will be another 2 hours completely unacceptable

Been going here for years, but this pharmacy has gotten worse. They are always apologizing that they are behind in filling prescriptions and instruct you to come back in a few hours or tomorrow after standing in line for 25 minutes. Yet they have no problem completely shutting down the pharmacy entirely for lunch every day instead of taking staggered lunch breaks. I had surgery one day and my doctor called in my meds that morning; I went in late afternoon, but was turned away and had to wait until the next day. Just poor management overall, and that includes scheduling and administering vaccines. I'm done with them.

The pharmacy at Edgewood Walgreens is horrible. It takes days to get a prescription filled, not hours but days. Sometimes I will get a text saying my prescription is ready, when I get there they say, it’s not ready. They definitely don’t like when you show them the text saying it’s ready. Yesterday after waiting three days for my dad’s foot cream to be filled, yep cream, no pill counting involved, just slap a sticker on the box, I get there at 4:30pm and the pharmacy is CLOSED!! If you don’t have high blood pressure, the frustration alone at this place will spike your blood pressure. I was frustrated enough yesterday, that I had my dad’s, husband’s and my prescription transferred to Walmart yesterday. Hopefully everything goes better at Walmart, can’t possibly get worse! Also maybe Walgreens should consider staggering lunch times instead of closing altogether for lunch, if they are already behind in filling prescription, closing completely down for a 30 minute break will only get them further behind. Tip for new comers, just go to a different pharmacy, don’t waste your time at Walgreens pharmacy