Walgreens

I came in here to pick up one item. My 6 year old was with me and had to use the bathroom. I saw the sign on the back wall marked restrooms and went through the door to find the bathrooms had codes on the door. I went back to the front and asked the lady at the register if I could get the code, and her snarky reply was that the restrooms were for employees only thats why there are codes. I then said even if its for a child and she said yes, i will lose my job if i allow anyone to use the restrooms. Not only was I shocked and appalled by her response but so was the customer she was checking out who i might add was there with a child as well. The customer then told me about the Chipotle that was directly across the parking lot or the safeway around the corner. I purchased the item i needed and then went over to Chipotle, who didn't even hesitate to let my child use the bathroom. They also have codes on the door but were kind enough to give me the code. The impact this had on my child was that they were fearful they could not hold it but were willing to try because they were now worried this lady would lose their job. Walgreens, you need to do better. It doesn't take a lot to be kind, especially to elderly or children. To not allow someone to use the facilities and make them hold it can actually cause health issues for some people or at the very least embarrassment from having an accident. If the restrooms are for employees only, i would ask that you remove your sign notifying the public that you have restrooms to use.

The most unprofessional pharmacy I've ever dealt with. Waited for 10 minutes to get through on the phone, and then the girl put the phone down on the counter and never come back. But i'll tell you what! I heard the DOB and names of everyone there. I was calling on behalf of a provider. When I was finally able to talk to the pharmacist, it was even more disappointing. She was rude and abrupt, and just terrible. As soon as she got my provider's name she hung up on me. When I called our patient to let him know his script was called in, he told me the pharmacist also hung up on him and yelled at him when he came in the store. And if you're reading this honey, know you have no place in healthcare just because you play Pill Goddess 5 days a week. So disappointing for Walgreens to keep you employed.

The pharmacy is totally ridiculous with the extremely long lines and the terrible service. You wait in line an hour to get a prescription that the app says is ready, only to be told it's not ready and you'll have to wait longer. RIDICULOUS. Plus all the garbage in the parking lot. Disgusting. I'll find a safer place to get my meds.

Whomever the night female shift lead with the bun is, instead of helping customers, she sat on the curb smoking and on her phone. Didn't come in to help customers even after she was asked by a CSA. Went right back outside and on her phone. This was 6/21 in the evening FYI. Very unprofessional and rude. Also bought some juice during this same trip that was a week expired. Very disappointing

This is the worst pharmacy I have ever delt with he is very rude to customers and doesn't care, I'm surprised Walgreens hasn't done anything about him, it's even sad when the multi care even says that they have nothing but problems with him. My daughter is 3years old and needed her antibiotics but no care in the world from him and staff, I switched my pharmacy and I recommend you do the same....

Bad customer service. Was patiently waiting for my 5yo daughter’s prescription for an hour and my daughter needed to pee so I asked a staff if she could use their bathroom but said it was for employees only and was asked to go to the restaurant across the building. How inconvenient and inconsiderate. They should have bathroom for paying customers! I’m changing pharmacy. There is rite-aid next to them go there instead

This pharmacy is a nightmare I waited in line for 30 minutes and there was one car on front of me. Came to pick up meds and they are closed no one showed up for work really???? Had a Covid test scheduled for surgery came in at my time they said we can’t do it I’m like oh yes you can and they did ultimately give it to me, but the pharmacist wasn’t happy. I will be changing pharmacies.

I have been waiting 4 days for a prescription that I still have not received. Monday I waited 2 hours because I walked there to get get it and is was so hot that I chose to wait. Mind you I dropped it off the following Saturday. More or less during the long wait I witnessed the pharmacist speaking rudely to her staff. Not one person there looked happy to be there. It was very saddening. I also witnessed two elderly women come in for a covid shot, and we're treated as if they were not being honest. I will not go back to Walgreens! I will also be sure to let anybody who wants advice on where to go, and where not to go

I’ve been using this pharmacy for years but I’m going to be making a switch. I always loved having the drive thru option, but that no longer appeals to me because of the issues I’ve run into. I have a prescription on auto-refill that was not refilled on time. I called on Tuesday to refill it myself. I waited until Friday then decided to call. I was told it would be ready in 30 minutes which it was. However they couldn’t provide an explanation as to why it hadn’t been auto-refilled and why it took me calling to get it filled. I know pharmacist are under stress and I’ve been super patient with this location. But after today I won’t be going back.

Horrible experience. I needed to reload my PayPal card. But didn't know where to go. So I was going to ask where I could reload my card. A very unpleasant cashier snarled at me that I needed to get in line. I asked my question then she said, Back of the line. Ok, I don't mind waiting. Just don't like being snarled at. I got it done. Tried to talk to the manager. Apparently, this store doesn't care about customers. After asking repeatedly for a manager and getting other people, I gave up. Must need an appointment just to talk about concerns. But you can't get appointments. Beware this store. Unless you like rude people who pretend to be in customer service. Then by all means stop by. I will avoid this store. Lots of nicer Walgreens around. of the line