Walgreens

This has been our pharmacy since it opened, but recently they have had either no pharmacist or internal computer issues, both resulting in the pharmacy not being open, sometimes for days and weeks at a time. The computers have been down for 2 weeks now, more or less with occasional days where everything was open, but as of today the pharmacy is temporarily closed again. No communication to the customers, and my usually automatic refills were not addressed. I had to call and find out they were not able to fill/refill scripts, and then rush to get my scripts moved to a different pharmacy. This location, and Walgreens in general, are no longer reliable. My family will be moving to CVS tomorrow for good.

What is happening with this formally excellent pharmacy? I understand a pharmacist left but the customer service is terrible. My last 3 refills I have been notified as ready only to go pick up and be told “you have to wait 10 minutes”. This happened one time with each person on the line. One woman was even given the wrong medication. Come on corporate, pull pharmacists from other locations to staff your “new flagship store in the Darien Commons” I do have commend Leeann and Rosa for their patience and excellent service.

Computers are always down, pharmacy can’t receive scrips and unreliable.

The pharmacy is excellent I always go there because they are fast and helpful. When I had my baby I had to get a refill there as I wasn’t feeling well they show a lot of concern and did everything to help me. I will never forget their kindness

Pharmacy is a Poor customers service , when I called for my prescriptions they said we don’t have anything for you , after they said we have it in rude position. I use cvs Newfield, my doctor by mistake sent my prescriptions over there, again the personal are not a friendly stuff , and make a mistakes to many times , they resolved yes but is estress fully . No their fault but the app is very poor quality, I can’t see my prescriptions and refill directly from there, take a look cvs app is AAA

Perfect for last minute little items, but high priced in my view. I like that its close and convenient. Nice selection of gift cards and getting cards. Staff is friendly. Pharmacy is a bit slow, but I'm not in too often to get things filled.

I went here once, and some kid came up to me and started talking about the global economic state of the world right now, so I walked into the drinks isle, where I saw 3 kids wearing full black making a TikTok, while kissing. Not good, almost threw up.

Great store customer service and non-covid product availability. Fast friendly pharmacy serves the community well and draws you in and back although the store is physically dated, and the construction limits parking.

Needs more pharmacists asap. Otherwise, the store itself is ok. Pharmacy should remain open on weekends.

This review is for the Noroton Heights Walgreens. I’m not sure what these other people are rating but I go to this Walgreens often and it has steadily improved over time. The staff has always been helpful and I can always find what I’m looking for.