Walgreens

After years of being a Walgreen’s Pharmacy customer, this is the worst location I have ever experienced. After moving to the area, I had finally had enough of the consistently bad service and switched to a different pharmacy. I’m a lot happier now not dealing with this place.

The gentleman that took my passport picture acted unprofessionally and made me feel like an inconvenience. He was consistently making sharp remarks at fellow employees telling them to answer the phone. When I had told him I was there to take a passport picture, he had me wait for to take care of a couple other customers which I was completely happy to do but then proceeded to snappily tell me “you’re gonna have to take out those earrings” like i was stupid to have worn some and went on to grumble over the camera battery not having a full charge. The passport picture turned out great! But because of my experience with his customer service, I will likely choose to go elsewhere in the future for photo services.

Given the hammering they take everyday, they do a pretty darn good job. People get awfully crickey over their medicine, despite this fact the pharmacists are always pleasant here.

They changed their Pharmacy hours AGAIN! Why? I’ve used them for years and the wait times for calls and drive thru is getting longer and longer. I have a prescription I get filled monthly on a certain day but they never start filling it on the refill day. I have to call them every time to get them to start working on it. My last call for this, I was on hold for 45 minutes.

If I could give them a zero review I would. I scheduled an appointment twice, both they have no pharmacist working. Today my appointment was at 11:30 and 11:45 for a flu shot, we got there with 10 min to spare, by they time they called us was 10 min passed the appointment. So I asked how much time we would have to wait and they said we had 4 families ahead of us, 8 people. What kind of business are they running? Why even bother making appointments, might as well make it a first come first serve basis. I will never ever schedule a vaccine at Walgreens again.

The only way to leave a review is to give it at least 1 star which this Walgreens is not deserving of. Between the often changing pharmacy hours, the pricing of medication, the length of time it takes to get medication is absolutely ridiculous. My wife went to pick up prescriptions last night, she waited an hour, was second in line, she got to the window and they closed the window. I will never use this Walgreens pharmacy again. Do better

Worst customer service in the pharmacy ever and no one seems to care. Left on hold for 30 minutes before their lunch time then they simply disconnected my call. Where is the Managers? The Pharmacy needs an employee overhaul period!

I called the pharmacy at 9:08am they open at 9:00am I had a quick question. Had an automated message stating every 10 seconds that they were sorry for the wait, all staffers were assisting other callers, we will be with you shortly, there are 2 callers ahead of you… well it’s now 9:33 am and I have 1 caller ahead of me! Really. This is ridiculous to say the least. I’m hanging up, will drive there in person even though I live in the country. Signing off now @ 9:37 still one caller ahead of me.

Slow, they need more staff. CVS right across the street is so much quicker. You will sit a min of 30 mins in the drive through even if only 2 cars ahead.

DO NOT MAKE A VACCINE APPT HERE Made an appointment for a 4:15 flu shot, arrived at 3:55. Waited 15 min in line to check in, and was told they'd call us when the paperwork was ready. 45 min later, and they forgot to hand me the paperwork, which literally took me about 10 seconds to fill out. Finally got the shot after waiting a little over an hour.