Walgreens

I've been trying to talk to someone in the pharmacy for over an hour. I've called multiple times, get put in hold queue, then after 10-15 minutes it's my turn and the phone just rings and rings, til eventually someone on their end hangs it up. I realize they may be busy, but that's unacceptable.

Excellent customer service. Very clean store as well. The pharmacy folks were great over the phone and in the store.

Late, wrong, or rude. Every trip is an exercise in Patience. The people behind the counter are too busy to address people standing in front of them or the drive thru is a half hour pushed out. I have gone days without essential medicine for my survival because of their inability to hold onto a prescription sent by a doctor.

I have been happy with the Lewiston Walgreens for a while there is a man technician that goes out of his way to help me figure out when I'm having an issue with a medicine and I appreciate that very much. But for today I had two pharmacists find my suffering and pain funny and they laughed at it before they put me on hold I don't know in what world in what scenario or situation somebody's actual suffering real pain is funny well sad to say that triggered me and oh man I was mad very disappointed in those two Walgreens pharmacy employees that think the other people's suffering and pain is funny that is not okay in any way shape or form. Shame on you Lewiston Walgreens pharmacy for having employees like that.

This is the worst pharmacy I’ve ever been to in my entire life. The pharmacy assistants are the most useless and ignorant women I’ve had to work with! They will tell you that you have no account or prescriptions in there records. And the drive thru boy expect to wait 30 minutes. They r the most dimwits ever

I will not shop at any Walgreens, including my local Lewiston store where I have been shopped for 20+ year, as long as Walgreen’s policies target women’s healthcare choices in a negative manner.

I would give 0 stars if I could. I went in to get my booster shot and got home just to realize that my wallet had gone missing. I called this Walgreen's multiple times regarding my missing wallet and NO ONE was able to help me, not even the manager. She was extremely rude and inconsiderate. After filing a police report and canceling my cards I got a phone call from Walgreens stating they had found my wallet. I went in this morning and asked an associate named "Sarah" for her help. She was also extremely rude and unhelpful. She made me proceed back to the pharmacy instead of just getting it for me and the line was incredibly long. When I went to grab it, they didn't verify who I was and they just handed it to me. In all, this place is very unprofessional. Sarah was rude and the manager was inconsiderate. Based off the other reviews, it seems like this place needs new management and employees.

Pharmacy continues to decline in customer service. The pharmacy process seems overwhelmed with customer volume and expectations. Would rank one star but retail side is pulling their weight in taking care of their customers. Keep up the good work, you’re the only reason I continue to be a customer. UPDATE: Avoid this place at all cost! Your health and mental health will suffer the more you use this place for your healthcare needs. Trust me….

I regularly have issues with this location. Either something gets lost, isn't filled, or is filled incorrectly. I take a medication which comes in sealed vials and they are single use. My prescription says that I am supposed to get 4 every month and the last three months I have been given only 3 and then had to fight my insurance to get it filled so I have my medication. I would be a little bit more forgiving if not for the fact that the label they print says I should be receiving 4, which only further messes up my ability to get my medication. Not only that, but they will take days to fill a medication and I've had times where I have ordered on the first day I am allowed too before the medication runs out and they will not have it together until several days after I have none left. In the year I have lived up here, I have had maybe three weeks where a very sensitive medication has been consistent. This lack of regularity has caused side effects which have resulted in joint issues and a lot of pain because my body is unable to level out and remain consistent. I am on quite a few medications and have suffered in every single area because there is no dependability. I've had to spend days in bed which prevented me from getting my medication when it /was/ finally ready, prolonging the time I am stuck unable to function. I can only image how stressful going to this pharmacy must be if you are on something like a heart medication. My provider regularly has to call the pharmacy and fight them over medications I have been on the entire time I have been a customer there because they will randomly decide they need it checked even if it has already been renewed recently. What really put the nail in the coffin for me was that one day I logged in to refill a prescription and they had wiped my entire prescription log save for two medications which had expired prescriptions. I had to call my provider and get the whole mess sorted out. I am now working on switching to a completely new pharmacy and will no longer be using Walgreens. It has caused me too much grief and there are far cheaper places to get medication. I originally chose Walgreens for the drive-thru but it is an insanely long wait most days and frankly, it is faster to go in to pretty much any other place. Sad to have to go somewhere else given I loved the people at the pharmacy I went to down in Caldwell, but this place is anxiety inducing to deal with and I cannot count the amount of times I have shown up three days after ordering a medication to find out they hadn't bothered to even try and fill it. Save yourself the trouble and go to Albertsons or Walmart.

I’ve rarely had any issues with the folks at Walgreens. Only one time when there was a coupon issue but I just went home and came back when it was all settled out. I usually call in my refills and then when I get the text they are ready, I check online that all are ready and when they are, I go down to get them. They are kind, remember me, and I love that the pharmacy staff from Kmart came over when Kmart closed. Thanks for keeping things running, everyone!