Reviews
Pharmacy never answers the phone and always messes stuff up or the workers have no idea what they’re doing. Idk if it’s training or what. Pharmacy kept me on hold for 25 mins and hung up. Called back and was still on hold after 10 mins so I just hung up. Ridiculous. And I didn’t call at a busy time so I guess they just don’t like answering the phones for some reason
Stopped by for a tall can of monster energy and some sour patch kids. It is typically busy so expect long lines. They are under staffed. They do the best they can.
Don’t know what is wrong with the pharmacy but it consistently has egregious wait times with no apparent concern by the employees for the long lines that build up
This Walgreens has become a sad shell of what it once was. The pharmacy is the absolute worst, and the pharmacy app is a joke. Even if I was willing to say that there are new hurdles with getting and keeping meds in stock, the new practice of giving out incorrect pick-up times is completely inexcusable. I was recently told by a pharmacist that a rx would be ready at a certain time. I went in an hour later than that time and was told, after the cashier checked with the pharmacist, it would be ready in 45 minutes. I went to the pharmacist’s window to inquire, and was told it was actually still out-of-stock. It wasn’t ready for another two days; I had already been waiting five days. Unfortunately, this is my experience at least once a month. I switched all of my prescriptions to another pharmacy yesterday. I gave it two stars because there are two cashiers who are really helpful and pleasant.
I used to prefer this pharmacy but it is not as good as it used to be. My doctor submitted a script to them on Thursday and I came in on Friday to pick it up. A rep told me that it would be a hour and a half wait. I told her I would be back to pick it up later. I came in today Monday and it wasn't even put in and I was told it would be a 2 hour wait today. Terrible experience. Go elsewhere if you can!
Terrible service Wait times for prescriptions usually more than 40 minutes. Most patients walk away without their medication. Staff is rude and incompetent.
This place is always busy therefore there is a long line at the registers and the pharmacy. Don't expect everyday low prices - this is Hyde Park. I trust the knowledge of the pharmacy when it comes to patient wellbeing but they have been slow to negotiate billing with common insurance companies used in the area. The restroom is always dirty but it isn't as bad as the Treasure Island basement. I still will go here because it is 24 hours, has a clinic, has a Red Box and stocks it's shelves well. I fully expect to pay 2x as much as I should and spend an hour each visit. Caution, they replaced the Chase ATM with some other bank recently.
This bye far the worst Walgreens ever pharmacy ever.. only in the black folks neighborhood.. drop off my auntie prescription up north. They had a whole line for drop off.. At this location u have to wait in a long line just to drop off your prescription.. and waiting again to pick it up.. The way black ppl get treat at this place is Beyond me.. Walgreens do better
DO NOT come here for a Covid-19 vaccine shot. You have to make an appointment online, but it makes no difference to them. There is still an hour wait before you check in. THEN there's another 15+ minute wait to get the shot. Go elsewhere if you can.
Been on hold for the pharmacy over 30 minutes now and all I’m getting is sorry to keep you waiting there’s one caller ahead of you
