Bought 2 pairs of boots from here and spent almost 600$ combined. Had a pair fail within 2 weeks of purchase and they had no more in stock so I took an IOU credit from the store. After waiting about 3 weeks for them to re-stock the boot it came to my attention that the particular boot was on back order for an unknown amount of time. I was told over the phone that I could bring the 2nd pair of boots back unworn and still in the box return them, and then use the IOU credit to purchase them back so that I would not be charged for 2 boots while only owning 1 pair and waiting for the 2nd pair to come off back order. Well I drove an hour from work to do the return and the woman at the desk said she can not do the return because “the box is in bad shape” even though I would be leaving the store with the exact same pair that I was “returning” and that “they would be losing money” even though it’s no different than me using that 260$ IOU to buy a different pair of boots all together. I’m baffled and incredibly upset by the lack of common sense and dismissiveness of the staff and their unwillingness to work out a solution. They would rather I walk out with the original pair of faulty boots than honor an IOU and simple exchange. Update - shortly after posting this I receive a phone call from the store, the other side of the line was left open and I could hear the woman working behind the front desk talking to other customers about my situation, calling me names and laughing at me unaware that the phone was on. Incredibly unprofessional and upsetting and I will be getting in touch with the owner shortly.
I went there Sat 09/10/22 looking for carhartt clothing. I purchased a thermal lined hoodie with zip up front. I also bought a carhartt pull over hoodie. They're well stocked they have all sizes/colors great prices. Friendly staff and helpful. I returned Weds. 09/14/22 I purchased 2 carhartt winter hats. Same friendly/helpful staff. I returned Thurs. 09/15/22 I purchased a crewneck sweatshirt carhartt of course. I returned to Walts on Fri. 12/02/22. I purchased a Carhartt winter hat/facemask and a Viking rain jacket. Awesome products there. Below is a pic of the hat/facemask. They are a local store in Woonsocet RI with far more colors and sizes and selection compared to Tractor Supply.
Awesome store. The only place I buy work and skate pants. Wish they carried more colors of dickies.
They were fantastic!! Great products..great prices and the help were the best I've seen in a long time thank you ladies keep a smile ..we will be back!
Walt's is my go to store for work clothing. They always have the good quality, great service, and best prices. I just bought a new Hi Vis winter jacket there, for less cost than lesser quality ones from other stores, & the internet! They have everything thing from Tee shirts, shoes, boots, to hats and gloves.
I recently had an amazing experience here while shopping for work boots. Very knowledgeable and friendly staff! They asked the right questions and picked out the perfect boot for my application. Great selection and really good prices. Compared to other stores in the area I saved $35 on my pair of boots. If you're looking for outerwear, work gear or boots this place should be on the tip of your list !!!
Best working mans store in Rhode Isla and . Just an awesome store
Extremely friendly and helpful staff, better prices on Carhartt than online. Helped me choose the correct size shirt for my father's birthday. Definitely recommend coming here and supporting a well-maintained, local business.
Staff was extremely kind and helpful. Friendly down to earth service. Great place to shop for anything work gear related.
Since my husband hates to shop I took a picture of the inside label on his work boots. When he needs a new pair I just shoe the label and off they go to get them. Plus they have great prices on their boots.
