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Washington Sports Clubs

  1. Silver Spring
  2. Wayne Gym
  3. Silver Spring Gym

Reviews, get directions and information for Washington Sports Clubs

Washington Sports Clubs

Description

Improving Lives Through Exercise. Our sports clubs have been the northeast's leader in health and fitness since 1974. Operating more than 100 clubs featuring certified trainers, innovative programs and cutting-edge equipment, we make getting fit a simple exercise.

Address: 901 Wayne Ave, Silver Spring 20910
Phone: (301) 587-1388
State: MD
City: Silver Spring
Street Number: 901 Wayne Ave
Zip Code: 20910
categories: gym/physical fitness center


Opening Hours

Monday: 05:00 - 23:00
Tuesday: 05:00 - 23:00
Wednesday: 05:00 - 23:00
Thursday: 05:00 - 23:00
Friday: 05:00 - 22:00
Saturday: 08:00 - 20:00
Sunday: 08:00 - 20:00

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Reviews
This gym is amazing. It is always clean and all of the staff are polite and professional. They have a great range of equipment so I can easily switch up my routine as often as I'd like. I have never been to another gym where the staff was so universally polite. Most places I go it is always a mixed bag, but here I have never had a negative experience over my 6 months of going. Their personal trainers are great, though I cannot fit sessions into my schedule right now, I plan to start as soon as I have the time. I also enjoy the hours that are offered. Even though I do not have a regular schedule I find it very easy to find a time to work out. The location is also very convenient. It is easy to fit a workout in between seeing friends and running errands.
I LOVE this Gym!!! Very clean and the staff are very helpful and polite. This gym offers towels and the locker rooms are always clean. I've always been skeptical about using gym showers, but the ones here are very clean. The layout of the gym is perfect lots of space, new equipment and since I've been going for the last two months it hasn't been crowded. This is my first gym membership after touring many gyms in the area and I would like to think WSC for the amazing experience!
After a year, we have canceled out membership. fully loaded gym and good classes. However, many, many times the equipment did not work along with the air conditioning. Particularly interesting for us is that no one, not one person on staff ever came along to see how we were doing and to offer some other options for us. We got that at another gym we belonged to and it was very helpful. Staff seems very bored and not particularly professional. Also, we are seniors and are looking for classes that are more designed for some of our physical limitations. We have gone back to the other gym that offers the things we missed at WSC.
I been working out in the WSC Silver spring from last 7 years with my friends. Never had this kind of issue were they stopped my guest who came after a while and the staff arguing with us that they don’t let him in. Even telling us about the guest policy which I don’t see anywhere in the WSC website and never been told. When asked for can I have a copy of that policy, they had no answer for that. Then they charge me $15 in my membership to bring a guest without letting me know. Even manager told me that you guys are fine for today. I liked the gym because of it’s cleanness, they have a lot of weights, and machines. I always recommend my friends to go to this gym but after this incident I don’t think I will recommending to anyone. They recently increase my price too from $19.99 to $29.99. Just want to give a overview to the gym “ MANAGER” that gym machines are most of the time broken from last couple months. Please work on that if you don’t want to loose any more members. Management Definitely sucks. Thanks
DO NOT JOIN THIS GYM! Where should I start? For one, this gym is always overcrowded. On top of that, all of the equipment is old and/or damaged and the locker rooms are disgusting. The last straw for me was when they decided to increase my monthly rate without notifying me. When I tried to dispute these charges, the manager who handles refunds was never available. He never once returned my calls either. I had to get corporate involved to get any sort of resolution. Don’t just walk away from this gym…RUN!
My husband and I were members for several years. In May of 2019 we found out we were moving out of state and went to cancel our membership. We provided written documentation in-person as per their cancellation policy to do so. In June of 2019 our credit card was again charged for our membership, since we were now out of state we called to see why our memberships hadn't been cancelled. They then said they would make sure our memberships were cancelled. We realized last month they had only cancelled my husbands account and had still been charging us every month for 8 months for my membership. When we called to try and cancel and get reimbursed for 8 months of erroneously charging our credit it card we were told there was no documentation regarding the request and that they weren't going to provide us with a refund. While they agreed it didn't make sense we would only cancel one of the two memberships on the account, they told us since they had no documentation of the request they weren't providing us a refund. They did somehow miraculously manage to bend their 'cancellation policy' and cancel my account over the phone. I do NOT recommend this gym and cannot believe their refusal to provide me with a refund for something that was their mistake.
I’ve been going here for the last 4 years. Excellent place if you want a great workout with weights and or machines. They regularly move around some of the equipment and the most recent iteration makes a lot of sense so as to provide more room. They have classes from spinning to Olympic lifting to circuit type training. There are 2 studios including one you can box in gloves included!. There’s a lap pool downstairs as well as child care. And as for parking I don’t know what the complaints are about. There’s a city owned parking lot right next door. It’s a dollar an hour. If you are an early bird, it’s free before 7am. Do not, I repeat do not park at the Whole Foods!!! You could get towed and they do enforce. The only thing I will suggest is that just like any club, you read the contract carefully. Ask how long your monthly rate will last, what are the additional fees, and any cancellation policies, including what constitutes proper notice. Do not be afraid to ask questions before you sign or give your card. It still is a business and you should remain vigilant.
I have been going to WSC for about 6 months and have genuinely enjoyed my experience. Aside from the gym etiquette that people sometimes lack very rarely, it is not Managements fault. As a new gym-goer, I felt welcomed and have seen my confidence increase throughout my time here. Everyone goes to the gym for many reasons-- one of them being to workout and feel good. The gym is just the right size and has just the right amount of equipment for me to achieve just that. In response to reading the negative reviews, I would like to point out that I have seen an immense amount of effort in keeping everything clean, organized, and well-functioning. There has been a maintenance man working on the gym equipment and he fixes it right then and there so customers can continue their workout. I have also seen the cleaners spray and wipe machines every time I go 3x a week at least, even when it doesn't visibly look bad. Also, new management has seem to be making an effort being that he left a voicemail asking how my experience was at WSC and if there was anything he and the team could do to improve. I assume he called several other members as well. Definitely can't expect change over night, but the factors stated about are great first steps! Thanks WSC.
They are only good to people who join the membership but they will give you a hard time when you quit. The staff here are rude, they don't want to listen to your concerns, and they are lying! Fine, you are going to have "okay" time at the the gym but be prepared when you want to cancel your membership, So here's my story: I moved to a different area so I had to cancel my membership. I went there on May 14 to cancel my membership, talked to the lady there and she said they would cancel my membership after 45 days, because there is a 45 day agreement so it would be the last day of June, I even asked a week after if I would be charged after 45 days and the person on the phone told me "no sir, you won't be charged for the month of July". Still, I got charged for July, so I called, and they told me nobody cancelled my membership, and they are going to charge me another 40 dollars for nothing. I called 5 times and they always say, the manager is going to be available this time but the manager is never available to talk to me so I decided to go there by myself and the staff told me that the manager will call me after 2 days. I waited for more than a week and nobody called me. To all the current members at the gym, If you want to cancel your membership, ask for a receipt!!! And to all who wants to be a member of this gym, be prepared for this situation when you cancel your membership!!!
I suggest signing up for your membership with the club in Bethesda that is about 15/20 minutes from this one. You will still be able to use the SS location but the Bethesda location is much more trustworthy and has much better customer service. They are much more organized as well. As for the SS location - I am affected by the furlough and haven’t been paid in a month and WSC continues to take money out of my account and unlike most modern businesses, they are able to explain why. They say there’s nothing they can do about it. They tell you to call your bank and ask them. Also, the membership comes with a free fitness evaluation and I contacted the fitness manager and left my information multiple times so that I could receive mine. I never heard back. It is so sad because communication and good customer service is so simple these days but this facility acts as if it’s foreign.
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