Webster Bank - Fall River

Reviews, get directions and information for Webster Bank

"Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs."

Address: 33 Jeremiah V Sullivan Dr, Fall River 02721

Phone: (508) 235-1453

State: MA

City: Fall River

Street Number: 33 Jeremiah V Sullivan Dr

Zip Code: 02721

categories: bank

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Reviews

Very rude people and quite arrogant. I am a Wampanoag Indian with a federal identification card and they treated me like a criminal scam artist because they never seen an ID like mine. They wouldn't cash my check. Native American ID can be used at Airports, Fed buildings or Banks. I feel discriminated against and I plan on taking legal action.

Lock out of my account it took me 2 hours get back in with a help on line rep

I am a long time customer of Webster Bank but I am fairly new to Fall River. I have to say, this location didn't disappoint. Great service as always and never any issues. I was slightly disappointed when the plymouth ave location closed, as I live right near there, but I soon realized the other location is also super close.

Really sweet bankers. Extremely slow service due to lack employees. They need to be focusing on less of phone calls for salesforce and more on better pay rates for hiring people for help.

Carmen Francisco - VP, Banking Center Manager is a true asset to Webster Bank. Her personal commitment and exceptional customer experience we encountered with her was fantastic. We look forward to doing business again with Webster Bank in the very near future for all our future banking needs. Thank you, Carmen!

I was going to give this bank zero stars but it’s not allowed. I waited in the drive Thur for 15 minutes before anyone even said hello and on top of that the car that arrived before me was taken care of first and 2 minutes after that car drove away that said welcome to Webster. I think I was ignored because I don’t have an account with them and was only cashing a Webster check. I thought of opening up at least a saving account because my payroll check is from Webster but after this bad experience no thank you. You should treat everyone the same weather they have an account with you or not.

Slowest bank in the world and never busy just a bunch of workers staring at screens reluctant to help you standing there in a empty room

The little time I have a webster bank account I am satisfied with everything, especially Mr. Carmen I am satisfied

I use this bank all the time and all of the employees are fantastic.

I have found this branch and it's employee's to be very friendly and helpful

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