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Reviews, get directions and information for West Central Family and Counseling

West Central Family and Counseling

About

Our mission is to provide the very best comprehensive mental health services to the Pioneer Valley community.

Description

As a family owned and operated outpatient clinic, West Central Family and Counseling’s (WCFC) mission is to provide the very best comprehensive mental health services to the Pioneer Valley community. Our company was founded on four core values: Caring, Respecting, Responding, and Understanding. It is with these four core values that WCFC clinicians enrich the lives of our clients.

Mental health problems can be found in all populations, therefore, we provide psychotherapy to children, adolescents, adults and elders in our clinic. Our team also specializes in geriatric mental health and therapy for oncology patients. We work with individuals, couples, families and provide group therapy. WCFC also offers psychotherapy to those struggling with substance abuse in addition to any mental health issue they may be experiencing. Our exceptional team at WCFC includes Masters level therapists, Psychiatrists, Social Workers, Licensed Mental Health Counselors, and Psychologists. WCFC is here to help each client reach their highest level of functioning.

Address: 103 Myron St Ste A, West Springfield 01089
Phone: (413) 592-1980
Email: moc.ylimaflartnectsew@tcatnoc
Parking: Lot, Street
State: MA
City: West Springfield
Street Number: 103 Myron St Ste A
Zip Code: 01089-3878
categories: mental health service


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 13:00

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Reviews
I've never had such unprofessional doctors office! I've been playing phone tag for months. They said they can take my daughter needed her to call she left so many detailed messaged no one called back! I explained she was almost out of medication and needed to get in soon. I finally call for about the 6th or more time and lady was so nice and apologize several times. She made an appointment for my daughter for today at 3:30 said she would make sure they called and she would get her medication today!! My daughter left work at 3:15 to get the call! And no one called. I called again very frustrated and was told my daughter was not EVEN in the system!!! How does this happen!!! Then i asked to talk to a manager and got disconnected of course!! This is important and they have absolutely no concern for mental health sadly! Very disappointed Mothwr
I would give 5 stars for my son. He has the best therapist. She is the only one left. No hope there for anyone else as an adult. They change therapists like bedsheets. No one cares anymore there except Kaley. Nothing else matters.
Receptionist started off alright and then proceeded to sound annoyed. Tried to say Okay thank you “ at the end and got cut off and transferred at “ okay Tha..” couldn’t even finish thanking the woman before she transferred me over. Unwelcoming and rude staff.
I go to there every week and my therapist is great we really have a good bond with each other. He supports me with my depression, anxiety, and other issues that I have. When I go to my sessions I feel safe and not judged.
They tried billing me after I paid a few times, had to show them the receipts they gave me lol. Therapist I was seeing quit, transferred to someone who I could barely understand because of a strong accent. Would not go back
Great for meeting all your families therapy needs. All the therapists are professional and empathetic. I found them to be very knowledgeable in a lot of different training exercises.
Great place - good people doing great things ! Big love: and thank you ;
Great place to work, and well designed therapy programs for clients. Friendly staff and talented clinicians.
Donna has been great! Clean office and receptionists are always friendly and welcoming!
I've been a the same therapist for over 17 years she's amazing
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