Reviews
Everyone at West Herr Subaru was amazing! They were all very professional, helpful, and patient. I ended up with my dream car because of the team here. Thanks so much for everything! A special shout-out to Sam, Mike, Matt, Justin & Steve. I appreciate you guys and all of your help. West Herr Subaru is the best!
From point of sale to closing and picking up my vehicle, Lindsay Wiepert was very knowledgeable with 15 years in the car business and very patient and professional. She sat in the vehicle with me and went over some of the key features; she told me to stop by anytime if I had any questions about my car, she would be happy to walk me through it. At no time did I feel like I was being rushed out after purchasing my new vehicle.
After searching around for a couple weeks, I ended up here, and my car buying experience was quick and easy with Kelly. The process from test drive to purchase took only a couple hours. I've had previous car buying experiences that were dreadful, but the staff at this location are friendly and efficient! Thank you !!
We have worked with Thomas previously this year to get a 2024 Subaru Crosstrek and he was amazing and made the entire process as painless as possible. I decided I wanted to trade in my 2023 Chevy Blazer RS and came back to work with tom and the West Herr Subaru team. They again went above and beyond to get me a great deal and get me the 2023 Subaru WRX Limited I wanted. I highly recommend stopping in here if you are in the market for a new car. Overall my experience was amazing and as simple as can be.
Tom W at West Here Subaru was amazing to deal with. Friendly, disarming and easy to work with. Not pushy at all. He was all about finding me the right fit! Loved my experience and love my New Forester! Thank you Tom!
Phenomenal experience, Marshall was very knowledgeable and walked me through the process of purchasing my Subaru and I couldn't have asked for a better experience! After all the paperwork was done I was able to leave with my car in excellent condition. Thank you all for everything you do!
My wife and I just purchased a new vehicle from West Herr Subaru and our experience was awesome! Our salesperson Tom was terrific! He answered all of our questions and made the process quick and easy! We have been West Herr customers for many years, but never with Subaru. Our experience there was exactly what we've come to expect when buying from the West Herr Group! Outstanding!
Nicole has taken care of me the last three times I have had my car taken in to West Herr Subaru and she has been beyond amazing! She answers all my questions and is very polite and pleasant. My car is always done in a timely manner and have not had any issues after picking my car back up.
Brad was absolute professionalism personified. I felt so incredibly comfortable and confident with our purchase and all of the steps along the way of our car purchasing. Brad had the ability to give us enough information with out overwhelming us and took his time explaining how to use the car. Thank you Brad and team for your work in making us feel comfortable. We love our new Outback!
From the moment I entered the building, everyone who approached me was courteous, helpful, and professional. Luke was extremely supportive and patient with my needs and expectations. I was very comfortable and appreciative having him work with me.