West Regional Courthouse

The WPA security guard from the picture let people wait outside with no sun protection like a canopy or anything. It was 6-9-23 and around 95F in the shade. The security guard didn’t care about babies and little kids being hot and even my 8 month pregnant wife did not get an exception of being let in to wait there. Absolute disgusting behavior of the WPA security personnel to not let people wait inside the air conditioned building. I asked for the manager but of course nobody came within 15 min. After standing there from 1pm to 1:30pm and the line not moving at all, I left to go to the court house in downtown Ft. Lauderdale with less than 5 min wait and without being denied entry or being toasted outside.

I would like to take this opportunity to thank Nora and Richard Williams for their great attitude in the probation department. They were so kind, courteous and helpful. I went in to visit Mr. Williams earlier than my actual appointment because I had some important questions that I needed to ask because my probation officer was not in and he was the officer in charge. Mr. Williams was bright, smart and courteous. Above all they were both very accommodating by letting me stop by and visit! Thank you so much.

Arrived at 730am for a 8am opening with approximately 30 persons already in line. we were getting passports We finally left at about 11am .1 Wear comfortable shoe long standing with little to no seats .2 Ensure you have a money order and or cheque ONLY to pay for passport $130 and passport card $30 a check/money order per applicant & they have a separate processing fee you can pay with cash or card .3 They take pictures at location $15.00 if you need that can be paid with card 4. Once you get inside you join another line to get into the passport line after clearing security. Overall staff was pleasant Would have had a better experience if the process was faster.

Worst service ever... I waited in line for 3 hours with my 4 months old baby. Security was rude. I stepped out of the line a little bit with the baby stroller and the security yell at me like I was a criminal. They didn't even care that my baby was crying. So rude, and slow service... we found out that only one window was open for passport. And to make it worst, I needed to change my baby and it wasn't a changing table in the bathroom... WORST place ever.

We have been waiting in line for our passport for over 2 hours and we are still in the line outside the building. Incredibly slow process. Don’t come here for your passport.

I had a complicated passport renewal and the ladies Janicia, I believe here checked and triple checked my information to ensure I was good to go! She was so great and cheery through the whole process. Go early, and keep in mind that they’re moving people around, covering offices they know nothing about to accommodate the sudden influx of passport applicants. Have some heart and share some patience…

Obviously if you are going you must be having some issues with the law . I have no complaints in regards of the reason I went there for , everything was dismissed on the spot . The facility is well located and apparently has great security features . Restrooms and grounds are clean . The parking spaces can be confusing but make sure you read the signs you will be all right .

I went to this location after not being able to get an appointment to renew my son’s passport anywhere within a month. I got there at 755 am and there was a line already. I do recommend to go early because I had to wait about 90 minutes to get to the window but also there were a lot of families. Once I got there Ms Doreen was wonderful, very pleasant and professional. She allowed me time to fill missing sections and even took a new picture because that the one I brought had the hair covering my son’s face. It was a great experience specially after dealing with multiple rude government employees in other facilities.

My husband and I both came to apply for a new passport on a Monday. We arrived at 8:15a, left at 10:15a. The employees were kind, and answered all our questions. Just make sure to have all your documents and marriage cert if your name changed and you should be fine.

Passport Renewal: This is the most understaffed, disorganized courthouse I’ve ever been to. Be prepared to wait hours we waited over 3 hours and arrived first thing prior to 8am More people were sitting around doing nothing than actually processing applications. There are so many very obvious way to make this place run better, but it is crystal clear they do NOT care. If you can at all help it, go somewhere else to get a new passport/passport renewal.