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Reviews, get directions and information for West Salem Courthouse Athletic Club

West Salem Courthouse Athletic Club
Address: 300 Glen Creek Rd NW, Salem (Oregon) 97304
Phone: (503) 581-3171
Parking: Lot
State: OR
City: Salem
Street Number: 300 Glen Creek Rd NW
Zip Code: 97304
categories: gym/physical fitness center


Opening Hours

Monday: 05:00 - 22:00
Tuesday: 05:00 - 22:00
Wednesday: 05:00 - 22:00
Thursday: 05:00 - 22:00
Friday: 05:00 - 22:00
Saturday: 07:00 - 20:00
Sunday: 07:00 - 20:00


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Reviews
I started to check out West Salem because my regular location on Lancaster has been going through remodels. Recently I decided that swimming is something that motivates me to get back into exercise after not doing it for several months and having mental health issues. Tonight I went over to the West Salem which is approximately 15 to 20 minutes from my house and when I got in my swim suit and went to the open lane in the swimming pool to go swim I was told by some swimming instructor that I'm not allowed to use the pool between the hours of 5 PM and 7 PM on Tuesdays and Thursdays because of swim lessons. I don't understand why, if the pool is not able to be used during this time, is there not a sign up saying that. There's clearly a sign placed up explaining that you can't use the warm swimming pool during certain days and hours due to adult physical therapy I'm not sure why the same policy isn't used when it comes to closing the big pool for little kids swim lessons. Not only did I waste 40 minutes of round trip driving to go to your gym to go swimming I also was embarrassed by getting yelled at in front of a bunch of other adults and kids at your swimming pool and didn't get my workout in. I also feel incredibly defeated thanks to the gym not posting this anywhere except for on a piece of paper you have to get at the front desk and if then nowhere on it does it say the pool isnt able to be used by paying members. I sure wish i got a discount on my montly dues for each time I go to the gym and cant do a workout due to poor communication by the facility I am PAYING to use.
Courthouse Fitness decided to change their offerings of classes. Their schedule showed the last day for water aerobics at any of their locations in Salem/Keizer would be Friday, Jan. 13th, 2023. They gave members NO notice of the upcoming change. I discovered it because as a person with a disability, I was in the middle of writing an accommodation for work to utilize the classes three times a week. I had contacted to verify the changes I saw in the schedule. I pay for my membership just like other members. I have no use for the other facilities. The employee only confirmed what I saw on their website, that in fact those classes would no longer be offered. At no time did the employee inform me they were simply rebranding/renaming their classes! The management contacted me by email and let me know they were continuing classes. Yet, even he failed to give enough details in the beginning to know those classes on the schedule had anything to do with water aerobics because even as of today's edit, Jan 17 2023, no descriptions are posted and the name of the classes are vague. I understand they were going for Age - 2- O but it reads Age20! A mere hyphen would have gone along way in preventing so much miscommunication! Response to the owner: As I stated in my original post, I did contact your company. I had a lengthy chat via your website with an employee. So, I did verify the information before posting. I verified it before canceling my membership and securing membership elsewhere to meet my needs. It is up to management to ensure their website is up to date, that their employees give out accurate information. As of Jan 9th, 2023, your schedule for all locations in Salem-Keizer still shows zero water aerobic class beyond Jan. 13th, 2023. Perhaps your information is wrong?
Worse gym I’ve ever been apart of! Over charged me after my corporate discount ended. One of their incompetent staff told me that my discount was going to be extended and completely lied to me. After complaining to management about the increased charges they did nothing and just defended their charges. Stay away! This facility sucks. I’ve had nothing but problems with them since I joined. Over charged me every month I’ve had them. If you sign up, make sure it’s month-to-month. Their sauna/steam room also gave me a bronchial infection the day after I use it. STAY AWAY
Do not listen to anything these guys say it’s all b.s. They tell you for their premium members that you get 2 free guests every time you come in, but don’t tell you that the guests are only able to come in 5 days out of the whole year. They do nothing to make things right for the customers when they are the ones making the mistakes. I’ve seen that this is very common as I read through multiple reviews.
I would not be going to the courthouse in West Salem if it wasn’t for Lindsey and Parker! They are the most wonderful, charismatic, and knowledgeable employees at the CAC. Every single trip to the gym I’m welcomed with the biggest hello and the warmest goodbye! Thank you girls for making the gym enjoyable. The CAC is very lucky to have you two and I hope the management team is aware!
Shady business. Please review the terms of conditions before you sign up for a membership. The head trainer did not inform me of the extra charges that would incur when terminating the membership, and DID NOT CANCEL the membership when I asked. Was charged for an extra month with ridiculous fees on top of it. Facility is average, there are better options.
I've been going here for a little over a year it's got all the bells and whistles that a bigger gym typically has, and it's always clean. I do wish they had some better membership options as getting a membership for more than one person gets to be a little more expensive than your average person is looking to pay.
Love High Fitness On Saturday mornings at 8AM ; It's a High Intensity aerobics class - Wide range age group; Usually several instructors per class - Instructors all super approachable. Exercise modifications included during the hour workout for most skillsets.
Overcharged us added on charges that they had erroneously missed in previous months without sending us any notice. This isn’t the first time. Can’t get ahold of anyone at corporate and they won’t let us out of the contract even though this was reckless, bad business, caused us overdraft fees, and has left a VERY bad taste. Go somewhere that the business ethics are better, not worth the programs they have for the stress.
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